Monitoring & Intervention
Monitoring & Intervention
Take Command of Your Sensitive Healthcare Shipments
Our 570,000+ team members globally work every single day to deliver millions of packages per day. With a range of services to monitor your sensitive healthcare shipments and a dedicated support team to ensure the best possible customer experience, FedEx has you covered. Talk to an expert to learn more about how our monitoring and intervention solutions to help support your healthcare business.
Monitoring & Intervention Services
Our portfolio of customer monitoring and support services allows you to keep track of your sensitive healthcare shipments when it matters most.
FedEx Priority Alert™
When you're shipping high-value, high-demand or highly sensitive healthcare products, you want to know someone's looking out for your shipments. Gain an added layer of awareness and security when it matters most.
FedEx Priority Alert
A dedicated specialist who knows your business will manage your shipment activity and work directly with you to provide accurate, detailed tracking and monitoring information — plus around-the-clock support to help ensure that your critical products arrive as promised.*
FedEx Priority Alert Plus™
Ideal for the healthcare sector, this service includes all the features of FedEx Priority Alert, plus these additional recovery options, when necessary: dry-ice replenishment, gel-pack reconditioning or exchange, and cold storage where available.*
* Contract-only service. A per-package or per-pallet surcharge applies for this service.
Contact a Healthcare Shipping Specialist
Request a consultation to learn more about how FedEx can support your healthcare shipping requirements.
Clinical Trials
Collecting sensitive shipments for test medication, vaccines, blood and biological samples from manufacturing sites and thousands of clinical sites.
Medical Devices and Equipment
Shipping medical devices and equipment directly to hospitals locally and abroad, offering a wide range of shipping solutions.
Pharmaceuticals
Helping to ensure the integrity of your products through the entire shipping journey, from manufacturing to delivery.