A dedicated FedEx aerospace customer service representative can coordinate and oversee your aerospace shipments:

• Expert coverage 24 hours a day Monday to Friday, plus Saturdays until 4 p.m. EST.
  
  
• Single-source support and problem resolution for all your shipments.
  
  
• Customized reports and proactive updates, as required.

Our aerospace onboarding program ensures we develop a customized operating procedure for your FedEx shipping activities. Over the first 90 days, your dedicated customer service representative will:

• Review an extensive checklist of critical touch points with you and document all your requirements.
  
  
• Develop a Standard Operating procedure to ensure seamless shipping.
  
  
• Help with customs documentation, shipment tracking and tracing, billing, order entry, and more.

A dedicated logistics coordinator can be provided at your facility or ours.

• Oversees your shipping activities and assist in management of your day-to-day reporting requirements.
  
  
• Assists with preparation of customs documentation for your international shipments.
  
  
• Acts as a liaison between your team and FedEx to recommend and deliver solutions.

* The availability and customization of these solutions are assessed on a case-by-case basis, where available. Additional fees and charges may apply. Please contact your FedEx Account Executive for more information.