Important information regarding changes to FedEx^® services, terms and conditions and rates since the publication of the 2024 FedEx Express and FedEx Ground Rate Guides (Effective January 1, 2024), Canadian Edition and the FedEx Service Guide (Effective August 1, 2022), Canadian Edition are detailed below. Except as amended, modified or supplemented by the following, the FedEx Express and FedEx Ground Rate Guide and the FedEx Service Guide shall remain in full force and effect.

Please use the links below to access recent amendments.

• 2024 FedEx Express Rate Guide
  

2024 Express Amendment No. 1

2024 Express Amendment No. 2

2024 Express Amendment No. 3
 

• 2024 FedEx Ground Rate Guide
  

2024 Ground Amendment No. 1

2024 Ground Amendment No. 2

Effective January 1, 2024, the FedEx Express Rate Guide (Canadian Edition, Effective January 1, 2024) is amended as follows:

Page 30

ORIGINAL

^† A contract is required to access the FedEx International Connect Plus service prior to January 15, 2024, thereafter no contract is required.

AMENDED

^† A contract is required to access the FedEx International Connect Plus service prior to January 22, 2024, thereafter no contract is required.

Pages 105 and 108 (3 references total)

ORIGINAL

² Effective beginning January 15, 2024.

AMENDED

² Effective beginning January 22, 2024.

Effective September 30, 2024 until January 19, 2025, the FedEx Express Rate Guide (Canadian Edition, Effective January 1, 2024) is amended as follows:

Page 103, Additional Fees/Surcharges and Information section, Special Handling Fees subsection is amended as follows:

The Additional Handling Surcharge assessed on Intra-Canada Package Services during this period will be $29.30 per shipment (Dimension), $33.00 per shipment (Weight), $27.20 per shipment (Packaging).

The Oversize Package Fee assessed on Intra-Canada Package Services during this period will be $152 per shipment.

Effective September 30, 2024 until January 19, 2025, the FedEx Express Rate Guide (Canadian Edition, Effective January 1, 2024) is amended as follows:

The following “Demand – Residential Delivery Charge” will be assessed during this period:

Demand — Residential Delivery Charge

Customers at the enterprise level who meet a certain volume threshold (as indicated below) will be charged a Demand — Residential Delivery Charge for shipments/packages shipped during Oct. 28, 2024 – Jan. 19, 2025. The scope of a customer's volume shall be determined by FedEx in its sole discretion. The Demand — Residential Delivery Charge will be assessed in addition to the customer’s Residential Delivery Charge. Any contracted discount the customer may have on the Residential Delivery Charge will not apply to the Demand — Residential Delivery Charge. For invoicing purposes, this charge will be combined with the customer’s Residential Delivery Charge.

• For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Sep. 30, 2024 – Oct. 13, 2024*, the Demand — Residential Delivery Charge reflected in the chart below will apply Oct. 28, 2024 – Dec. 8, 2024. The amount charged will be based on a Demand Factor, calculated as weekly average packages shipped Sep.30, 2024 – Oct. 13, 2024, divided by weekly average packages shipped June 3, 2024 – June 30, 2024, multiplied by 100. Demand Factor and amount charged are determined separately for FedEx Express and FedEx Ground. 
• For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Nov. 11, 2024 – Nov. 24, 2024*, the Demand — Residential Delivery Charge reflected in the chart below will apply Dec. 9, 2024 – Jan. 19, 2025. The amount charged per package will be based on a Demand Factor, calculated as weekly average packages shipped Nov. 11, 2024 – Nov. 24, 2024*, divided by weekly average packages shipped June 3, 2024 – June 30, 2024, multiplied by 100. Demand Factor and amount charged are determined separately for FedEx Express and FedEx Ground. 

*For weeks with holidays, weekly average value will be prorated based on the FedEx normal operating days during non-holiday weeks.

Effective January 29, 2024, the FedEx Ground Rate Guide (Canadian Edition, Effective January 1, 2024) is amended as follows:

Page 61, Additional Fees/Surcharges and Information

The following sentence is added at the beginning of the “FedEx Ground® Collect on Delivery (C.O.D.) Fee” section:

Effective January 29, 2024, FedEx Ground Collect on Delivery (C.O.D.) within and to Canada will be retired and no longer available.

Effective Sep 30, 2024 until January 19, 2025, the FedEx Ground Rate Guide (Canadian Edition, Effective January 1, 2024) is amended as follows:

The following “Demand  – Residential Delivery Charge” will be assessed during this period:

Demand  — Residential Delivery Charge

Customers at the enterprise level who meet a certain volume threshold (as indicated below) will be charged a Demand — Residential Delivery Charge for shipments/packages shipped during Oct. 28, 2024 – Jan. 19, 2025. The scope of a customer's volume shall be determined by FedEx in its sole discretion. The Demand — Residential Delivery Charge will be assessed in addition to the customer’s Residential Delivery Charge. Any contracted discount the customer may have on the Residential Delivery Charge will not apply to the Demand — Residential Delivery Charge. For invoicing purposes, this charge will be combined with the customer’s Residential Delivery Charge.

• For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Sep. 30, 2024 – Oct. 13, 2024*, the Demand — Residential Delivery Charge reflected in the chart below will apply Oct. 28, 2024 – Dec. 8, 2024. The amount charged will be based on a Demand Factor, calculated as weekly average packages shipped Sep.30, 2024 – Oct. 13, 2024, divided by weekly average packages shipped June 3, 2024 – June 30, 2024, multiplied by 100. Demand Factor and amount charged are determined separately for FedEx Express and FedEx Ground. 
• For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Nov. 11, 2024 – Nov. 24, 2024*, the Demand — Residential Delivery Charge reflected in the chart below will apply Dec. 9, 2024 – Jan. 19, 2025. The amount charged per package will be based on a Demand Factor, calculated as weekly average packages shipped Nov. 11, 2024 – Nov. 24, 2024*, divided by weekly average packages shipped June 3, 2024 – June 30, 2024, multiplied by 100. Demand Factor and amount charged are determined separately for FedEx Express and FedEx Ground. 

*For weeks with holidays, weekly average value will be prorated based on the FedEx normal operating days during non-holiday weeks.