How to apply for testing and prep your package

APPLY FOR PACKAGE TESTING* APPLY FOR PACKAGE TESTING* APPLY FOR PACKAGE TESTING*

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Download the test application*.
Choose your test and check the appropriate box on the application.
- For packages shipping with FedEx Express or FedEx Ground, choose the ISTA-6-FEDEX-A test.
- For packages shipping with FedEx Express^® Freight, choose the ISTA-6-FEDEX-B test.
- For FedEx Freight less-than-truckload (LTL) shipments, choose the ISTA 3B test.
Fill out the rest of the application and provide an accurate description of the product.
Prepare a sample test package including all of the components in the exact configuration you would send to a customer. Use the instructions below on how to prep your package.
Attach a copy of the completed application to the outside of the outermost package using a shipping pouch or packing list envelope.
Email the test application to packagingservices@fedex.com with your company name in the subject line.
Send the test package to:
Attn: Testing
FedEx Packaging Lab
789 Progress Road
Collierville, TN 38017
If you have questions, email the lab at packagingservices@fedex.com.

Mark the test package as “Test Package.”
Put the test package inside a sturdy outer shipping container.
Place material between the test package and the outer container. You can use foam, air-cellular cushioning, packing peanuts, or any other protective material to prevent damage to your test package during shipment.
Mark the outer container “Overpacked/Test Pkg. Inside.”
Attach a copy of the completed application to the outside of the outermost package using a shipping pouch or packing list envelope.

Overwrap the test package using corrugated pads, angle boards, or stretch wrap to provide protection during shipment.
Band palletized test packages onto an extra pallet and use an overwrap to help prevent damage during transit.
Non-palletized shipments can be sent in an overbox or overpack, or on a pallet for safe shipment. Note on the application to remove the extra pallet before testing, if necessary. Also indicate which of the over-packing components to remove before freight testing.
Attach a copy of the completed application to the outside using a shipping pouch or packing list envelope.

FAQs

Do I need a FedEx account?

You’ll need a FedEx business account number that is both active and in good standing.

Is there a cost to have my packaging tested?

The FedEx Packaging Lab will perform basic distribution testing (ISTA 6-FedEx-A, ISTA 6-FedEx-B, and ISTA 3B tests) at no charge. You simply cover the cost of shipping your test package to the FedEx Packaging Lab.

How many packages can I submit for testing?

You can submit up to four packages for testing per two-week cycle.

What are the timelines for testing?

Results are typically delivered within four to six business days for small package testing or five to eight for freight testing.

Is testing available for packages that contain dangerous/hazardous goods?

Packaging containing dangerous goods or hazardous materials cannot be tested. The only exceptions are packages that contain dry ice as the only dangerous goods component.

Instead, simulate hazardous materials using sand, water, or dummy products in the exact same configuration, same weight, and same packaging as the normal shipment. However, this test does not meet any regulatory compliance or certification requirements for hazardous materials.

How will my package be returned after the testing is completed?

At your request, your test package will be returned free of charge via FedEx Ground^® in North America, FedEx Express^® for international customers, or FedEx Freight^® service. You can also request your packaging be returned using other FedEx^® services, but the cost will be charged to your account number. Freight packages cannot be returned to a country or territory outside of North America free of charge.

*Please note that these services are provided in the U.S. and available in English only.