Hold at FedEx Location

Convenient and secure FedEx Express delivery options for you and your customers — available at no extra charge.

We hold the package. You get the credit.

You can arrange to have your customers’ FedEx Express packages held for pickup from Monday through Friday at a growing number of participating retail locations across Canada.*

Save money on shipping

Ship customers' packages to participating retail locations for pickup and avoid residential delivery fees.

Make your customers happy

Grow loyalty by providing convenient and flexible delivery options that meet your customers’ needs.

Provide package security

Enjoy peace of mind knowing your customers’ packages are in a safe and secure location.

Get your customers’ packages to the right place every time.

Select the Hold at Location option in the Special Services section of FedEx Ship Manager^™ at fedex.ca or FedEx Ship Manager^™ Lite when creating your FedEx Express shipping labels.**

Select or enter the address of the FedEx location where the package is to be held.

(Optional) Include the recipient’s email address for updates when package is delivered.

SHIP NOW

Get Your Customers’ Packages to the Right Place Every Time

See Available Services for Hold at FedEx Location

Empower Your Customers

Did you know? Your customers can conveniently redirect FedEx Express or FedEx Ground packages that are already in transit to participating FedEx retail locations for pickup.*

SEE HOW

* Some restrictions apply. Saturday service available at some locations.
**If the recipient’s telephone number is included in the documentation, we will attempt to contact the recipient after the package arrives at the destination facility. Please note that proper identification is required to pick up packages. Additionally, the FedEx location must not be used as the recipient’s address. For FedEx location addresses and hours, check our drop-off locator. Please note that shipments will be held for a maximum of 5 business days.