Product

Get in touch with customer support

Get in touch with customer support

Get in touch with customer support


Before you call

Please have your account or tracking number ready. We require this information to access your account and shipment details. If you need additional information check our FAQs.



Want to speak to our team?

When you call, you’ll initially be directed to our voice assistant. It provides you with answers and solutions to the most common questions. We offer 24/7 support with our voice assistant.

To assist you more efficiently, please have your account or tracking number ready. We require this information to access your account and shipment details.

FedEx Technical Support

1.877.339.2774

Monday - Friday, 8am - 10pm ET
Saturday, 10am - 4pm ET


FedEx Customer Service

1.800.463.3339


Bypass the customer service call
with these tools and resources

Bypass the customer service call with these tools and resources

Check out our self-service assets for guidance through every step of the shipping process.


Get answers to frequently asked questions about shipping, billing, account management, and more.


See small business support tools to enable live chat, schedule a call, and access self-help tools.


Need help with an invoice or payment issue? Submit your inquiry through our billing webform.



Before you call

Please have your account or tracking number ready. We require this information to access your account and shipment details. If you need additional information check our FAQs.