Why is my package stuck in customs?
A package can be held in customs due to Customs or Clearance delay.
Such delays occur due to variety of reasons; the following are some examples:
- Missing documentation
- Incomplete, missing, or inaccurate information on documentation
- Additional documentation needed by regulatory agencies
- The processing required by additional regulatory agencies
- The missing piece(s) of the multiple-piece shipment
If additional information is required, FedEx may attempt to contact the party most likely able to provide the necessary information. To receive ongoing status updates for your package, activate tracking notifications.
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