Delivery exception
Delivery exception means that an unexpected event is preventing the delivery of your package. Some examples of delivery exceptions include holiday closure impacts, when a signature is required from someone at the recipient’s address, but no one is available, or other situations. To receive ongoing status updates for your package, click GET STATUS UPDATES after you enter and submit your tracking number on the tracking page.
If your package status is 'Delivery exception':
- Please note that every effort is being made to deliver the package as soon as possible. If additional information or action is required, FedEx may attempt to contact the party most likely able to provide the information or take action.
- Continue to keep tabs on your package with regular status updates. Learn how you can set up tracking alerts and delivery notifications
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