Clearance delay

Clearance delay means the shipment is still in Customs.

Customs and clearance delays occur for a variety of reasons; the following are some examples:

• Missing documentation
• Incomplete, missing, or inaccurate information on documentation
• Additional documentation needed by regulatory agencies
• Processing required by additional regulatory agencies
• Missing piece(s) of multiple-piece shipment

If additional information is required, FedEx will attempt to contact the party that is most likely able to provide the required information. To receive ongoing status updates for your package, click GET STATUS UPDATES after you enter and submit your tracking number on the tracking page.

If your package status is 'Clearance delay':

• If additional information or action is required, FedEx may attempt to contact the party most likely able to provide the information or take action
• Continue to keep tabs on your package with regular status updates. Learn how you can set up tracking alerts and delivery notifications