How can I return a shipment?

Need a returns strategy for your business?

Get the solutions you need to help simplify your returns management process and increase customer satisfaction.

For Personal Returns:

Need help with a return label? Check out our step-by-step guide.

  1. Print or create your online return label.
  2. Gather your documentation.
  3. Package your item.
  4. Drop off your package at a FedEx retail location.


Can’t find what you’re looking for?

Contact us with one of these options.

Chat

Get answers to your questions using our virtual assistant. If it can’t help, we’ll recommend the best way to contact us.

Chat now

Billing Webform

Need help with an invoice or payment issue? Submit your inquiry through our webform.

Go to form

Call us

Reach out to us with your inquiries.

See phone numbers
Very hard
Very easy