How do I approve the delegation of authority request sent by FedEx Trade Networks in the CARM Client Portal (CCP)?

  1. Register and log in to your business’ CCP account.

  2. Go to the ‘Manage Business Relationships’ page and view the ‘Received requests’ tab to find the request from FedEx. If you cannot find the request from FedEx Trade Networks Transport & Brokerage (Canada), Inc., please email us at FTNCARM@fedex.com.

  3. Select ‘All programs’ as the access level for FedEx, then choose a transaction visibility that suits you, with the minimum being ‘Submitted by FedEx Trade Networks Transport & Brokerage (Canada), Inc.’.

  4. Select ‘Approve’ to authorize. Once approved, FedEx will receive an automatic notification.

Please note that only the Business Account Manager (BAM) assigned by your company can approve all levels of delegation of authority requests.


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