When can my company expect to receive the delegation of authority request from FedEx?
You should be able to view the request after setting up your CARM Client Portal business account. Here’s how: Log in, navigate to ‘Setup my portal’ and then select ‘Manage my business relationships’.Â
If you need support or have trouble locating our request, reach out to us.Â
FedEx Express customers: clearancehelpline@fedex.com or 1.800.561.0268.
FedEx Trade Networks customers: FTNCARM@fedex.com
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Our friendly and knowledgeable team is here to assist you. If you have specific questions about the CARM requirements for you shipments, please contact one of our experts.
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