How do I approve the delegation of authority request in the CARM Client Portal (CCP) from FedEx Express?
- Register and log in to your business’ CCP account.
- Go to the ‘Manage Business Relationships’ page and view the ‘Received requests’ tab to find the request from FedEx. If you cannot find the request from Federal Express Canada Corporation, please email the FedEx Clearance Helpline.
- Select ‘All programs’ as the access level for FedEx and choose a transaction visibility level that suits your preferences (minimum option: ‘Submitted by Federal Express Canada Corporation’).
- Select ‘Approve’ to authorize. Once approved, FedEx will receive an automatic notification.
Please note that only the Business Account Manager (BAM) assigned by your company can approve all levels of delegation of authority requests.
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