What level of access and transaction visibility should I allow when delegating access to FedEx?
Please select 'all programs' for the access level and select 'submitted by Federal Express Canada Corporation' and/or ‘submitted by FedEx Trade Networks Transport & Brokerage (Canada), Inc.’ for our transaction visibility. If you use both FedEx Express and FedEx Trade Networks, you’ll need to select this separately for each. In the future, if FedEx requires additional access and/or visibility, we will contact you directly to request the necessary changes.
Please email us with your BAM’s contact name and email address, so we can update our files.
FedEx Express customers: carmquestions@mail.fedex.comÂ
FedEx Trade Networks customers: FTNCARM@fedex.comÂ
Need more help with CARM?
Our friendly and knowledgeable team is here to assist you. If you have specific questions about the CARM requirements for you shipments, please contact one of our experts.
Can’t find what you’re looking for?
Contact us with one of these options.
Chat to us
Our chatbot should be able to help answer your question, if it can't we'll recommend the best way to get in touch with us.
Chat nowAnswers to your billing questions
Use our webform for all your billing or invoice questions
Go to form