How do I add users to my account?
Select "My Options" on your 'Billing Online' tab in the app. Next, choose "Manage Users." You can invite new users by entering the first name, last name, and email address of the user you wish to invite. Once you have entered the required information, FedEx Billing Online will email an invitation to the new user. Only the FedEx Billing Online Administrator can add new users to an account.
Can't find an answer
to a question?
Visit Customer Support
for further information.
Customer Support
Can’t find what you’re looking for?
Contact us with one of these options.
Chat
Get answers to your questions using our virtual assistant. If it can’t help, we’ll recommend the best way to contact us.
Chat nowBilling Webform
Need help with an invoice or payment issue? Submit your inquiry through our webform.
Go to form