What do I do if my shipment hasn't arrived in over 2 weeks?
Visit FedEx® Claims Online to submit claims for FedEx Express®, FedEx Ground®, and FedEx Express® Freight intra-Canada shipments, as well as shipments from the U.S. to Canada and from Canada to all international destinations. When you submit your claim online, you can check the status of your claim, generate and download claim reports, attach supporting documents, and more.
For more information about submitting a claim, please refer to the Terms and Conditions outlined in the FedEx Service Guide.
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