How do I file a claim and report a missing FedEx package?
To report a missing package that is indicated as 'delivered', simply track your package, select the 'Manage Delivery' option and then select the 'Report Missing Package' option.
To track your package now, visit our tracking page, or you can track the package through our Virtual Assistant.
To file a general claim for the package, please enter a claim at fedex.ca/claims.
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