What do I do if I received a delivery notification, but I can’t find my package?
Have you already checked with another household member (or coworker) to see if they received the shipment on your behalf?
If you still can't find your package, please visit Customer Support and submit the query ""My package says it's delivered, but it's not here"" in the 'Your Virtual Support Assistant' box on the top center of the page.
Follow the steps to open a case with customer service to investigate your delivery.
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