Customer Support FedEx

Customer Support

Customer Support

Customer Support

This tool provides access for people with hearing / speech impairment disabilities in accordance with Brazilian Law 6.523/08.

Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.

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Contact FedEx By Phone


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Customer Technology Help Desk

Capitals and Metropolitan regions (local call charges): 3003.3339
For other locations: 0800.703.3339

Ask for Technical Support

Hours of operation:

Monday - Friday, 09:00 - 18:00


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File a Claim

You can file a FedEx Express claim by completing the online claim form.

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Frequent questions

Check below the frequent questions which can help you.