whats-new

Switch to a personalized invoicing experience

Switch to a personalized invoicing experience

Switch to a personalized invoicing experience

Try the customizable invoicing tool.

Make the data work for you

With our modernized FedEx Billing Online


FedEx® Billing Online simplifies and streamlines your accounts payable process. From ensuring accurate cash flow to managing payments and reporting effectively, we have the right billing option and solution that best fits your needs. FBO is an easy-to-use online tool that helps you manage your invoice-related tasks by eliminating excess paperwork and improving productivity, and it's about to get even better with the new modernized invoicing tool. With flexible ways to view, filter, and use data, you can create your ideal invoicing experience.

This is a beta experience, and innovating the invoice tool is just the beginning. We’re also working to improve payment and administration tools. We’ll keep you posted as we get closer to those release dates.


While FedEx Billing Online updates make your life easier, we want the transition to be simple, too. The new invoicing tool has the same core capabilities you already know. You’ll still be able to manage your invoices from one secure online location. You can use your current login credentials, and you’ll have access to your history and account information.



Take a closer look

Increase efficiency, work your own way, and create more detailed reporting. The beta invoicing tool features:


Enhanced personalization

It’s simple and intuitive to customize and summarize billing information. You can filter information by:

  • Account
  • Due dates
  • Invoice dates
  • Invoice status
  • Payment status

Once you’ve filtered your data, you can save it as a default view—no need to refilter it next time. The invoice tool will automatically bring in new data for the most accurate and up-to-date view.

You can also rearrange your view so the data you need is always front and center. For example, if you frequently check payment status, move that column so it’s the first thing you see.


More detailed data

Look at invoice summaries or drill down to granular views to drive decisions. Directly access tracking and package information right from the tool to save time.

An updated look and feel

You’ll notice that the beta invoicing tool is sleeker and more user friendly. Use the Balance Due, and Past Due tiles to access invoices with fewer clicks. The invoice numbers are hyperlinked, so you can access comprehensive information in one place.

A cohesive experience

The beta invoicing tool was designed to be consistent with the rest of fedex.com. With the familiar purple navigation bar and headers and footers, you can seamlessly navigate to other areas of the website.




Increased mobile friendliness

It’s easier than ever to work on the go with fast mobile access. Get your billing data anytime, anywhere..


Latest Payment Features

  • Payment Profile Maintenance. Create, Edit and Delete Profiles for Credit Cards & PayPal* payment methods.
  • Scheduled Payments. View & Update already Schedule payments
  • Autopay. Set up autopay rules for any given Payment Profile type.
  • Invoice level and Shipment level tables to select items for Pay Cart.
  • Pay Cart Summary details with ability to edit pay cart prior to Checkout.
  • Payment Profile Maintenance. (As with Manage Payments Feature).
  • Create payment via Profile (Credit Card, or PayPal)
  • Create One Time payment using non profile Credit Card, or PayPal.
  • Payment Summary. View & Edit pay cart details prior to confirming payment.
  • Payment Confirmation. Display confirmation number. 

 

Note: there are specific payment and profile management rules depending on customer account type.

*PayPal payment is available in Brazil only.

Here’s how to sign up

Watch for a banner in the current FedEx Billing Online tool to try the new experience. You’ll still be able to access the existing FedEx Billing Online tool from within the beta experience.



What’s next for FedEx Billing Online?

We'll be making updates and releasing new features in the upcoming months. Next up is a modernized reporting tool and dispute invoices.


Your feedback makes the tool better

This is a beta tool, so we’re still learning and improving. If you have questions, concerns, or suggestions, we’d love to hear them. Use the Feedback tab to share your thoughts.


Frequently asked questions

General information

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