New Customer Center
New Customer Center
Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.
Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.
Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.
Let us help you learn about shipping with FedEx
Whether you are a first time or frequent shipper, we're here to help. With our guidance and resources, you'll find the shipping information that matches your needs.
Manage Invoices Online
Three steps to manage your FedEx invoices online:
STEP 1
Register for FedEx Billing Online (FBO) using your fedex.com User ID and password.
STEP 2
Log in to FedEx Billing Online.
STEP 3
You are now ready to view, download, pay, receive and manage your invoices electronically.
HOW-TO VIDEO
A convenient, easy way to manage your FedEx invoices.
Please note some features may not be available in all countries, actual steps shown in the video may vary depending on your market.
TIPS
You can manage multiple FedEx accounts under the same login and assign the preferred privileges to multiple users.
To have your new invoices sent directly to your email inbox, you will need to select "Electronic and email invoice" during the FBO registration.
You can download invoices, customs documentation (duty/tax paperwork)*, and credit notes* anytime, anywhere. Click here for details.
*Selected countries or territories only
You can raise an invoice dispute through FBO directly. Click here for details.
GUIDELINES
FedEx Service Guide
Download the FedEx Service Guide PDF and learn more about FedEx services and solutions all in one place.