Deliver and drop-off to FedEx locations across the globe
Deliver and drop-off to FedEx locations across the globe
Managing your out-of-home deliveries
Our out-of-home deliveries can help you meet growing customer expectations for greater flexibility and convenience.1
Over 260,000 locations worldwide
Your customers can send, pick up or drop off packages at FedEx locations2 across the globe.
Accessible locations
Shoppers are closer than ever to one of our FedEx locations, making collecting and dropping off packages easy.
Convenient opening times
Our locations are safe and secure with convenient opening times that offer customers maximum flexibility.
Over 260,000 locations worldwide
Accessible locations
Convenient opening times
Your customers can send, pick up or drop off packages at FedEx locations2 across the globe.
Shoppers are closer than ever to one of our FedEx locations, making collecting and dropping off packages easy.
Our locations are safe and secure with convenient opening times that offer customers maximum flexibility.
Customers not at home?
Make sure deliveries fit around your European shoppers’ schedules with the option to redirect their package to a FedEx location.1
Just follow these four simple steps.
Let your recipient redirect their package
You select ‘notify recipient’ in Shipment Notifications in your shipping tool
Your customer is notified by email/SMS about the estimated delivery
They log into FedEx Delivery Manager® to redirect their shipment from its original address to a pick-up point nearby1
Your customer picks up the package at their convenience4
Drop-off packages in Europe
You can drop-off or return a parcel. Choose from thousands of FedEx locations nationwide. Both domestic and international shipments are accepted.
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Pack and seal your package
Tape all the package seams securely. The package should weigh 20kg or less, and Max. dimensions are 37Â cm x 41Â cm x 61Â cm. Get tips on packing.
Attach your shipping label
Easily create a label online. If you already have a label, you’re good to go. Attach the label on the biggest surface of the package and try not to put it across any seams or edges.
Validate that your package is suitable for drop-off
Depending on the size and weight, content of the shipment or possible documentation required, it’s best to check if your package will be accepted.
Drop-off at a location near you
Take your package and drop off at a location partnering with FedEx or an available FedEx Station. Choose from the map.
Providing more flexibility in AustriaÂ
If you’re not home when your package is scheduled to arrive, you can select* in FedEx Delivery Manager® to have it redirected to one of the lockers available close to you. Your package will be available for 3 days from when you receive your FedEx notification.
* This option will be available if your package size is max. 370x410x610 mm and weight no more than 20kg.
Additional resources to boost your e-commerce
Provide an easy returns process
Shoppers can leave their pre-labelled returns and initiate outbound shipments at one of our conveniently located drop-off points worldwide.1
Reach more online customers
Take your online business to the next level with fast, flexible e-commerce solutions.
Provide an easy returns process
Shoppers can leave their pre-labelled returns and initiate outbound shipments at one of our conveniently located drop-off points worldwide.1
Reach more online customers
Take your online business to the next level with fast, flexible e-commerce solutions.
Reduce carbon emissions
Our out-of-home network and services can cut the number of missed deliveries and second delivery attempts, helping to lower carbon emissions.
Find out more about our FedEx locations
- FedEx owned locations: locations staffed by our team members who can help you and your customers
- Third-party locations: these include pharmacies, supermarkets, and convenience stores
- Lockers: convenient package delivery/retrieval solutions that can be used 24/7
- FedEx Authorized ShipCenters: pack-and-ship stores that are eligible to offer FedEx® services
- Drop boxes: secure boxes open 24/7 to conveniently drop off pre-labelled packages
Click the regions below to find out more.
- Austria
- Belgium
- Denmark
- France
- Germany
- Italy
- Luxembourg
- The Netherlands
- Poland
- Spain
- United Kingdom
- Canada
- Mexico
- U.S.
- Australia
- China
- Hong Kong SAR, China
- Indonesia
- Malaysia
- Philippines
- Singapore
- South Korea
- Taiwan, China
- ASC (Andine & South Cone): Argentina, Columbia, Chile, Uruguay, VenezuelaÂ
- Brazil
- CCA (Central America & Caribbean): Aruba, Bahamas, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Costa Rica, Curacao, Dominican Republic, Grenada, Guadeloupe, Guatemala, Jamaica, Martinique, Panama, Puerto Rico, St Kitts, St Lucia, St Maarten, St Vincent, Trinidad & Tobago, Turks & Caicos, U.S. Virgin Islands Â
- Bahrain
- India
- Kuwait
- Oman
- United Arab Emirates
Please note: not all FedEx location options are available in every country, and not all services are available at each location. Restrictions may also apply depending on shipment type.
For more details contact our Customer Service team.
Acceptance of a package will vary by country and retail location. Check the dimension and weight of your package prior to going to a FedEx location. For packages shipped internationally, you may also be required to have the right customs documents.
Many of our locations are open in the evenings and on weekends, and some (such as lockers and drop boxes) are even open 24/7.
These factors include a shipment’s size, weight, value, and the declared value of carriage.Â
It also depends on any specific limitations in the country you’re shipping to, and the type of FedEx location.
For more details contact our Customer Service team.
In Europe, for instance, packages can be stored for any time between 4 and 14 days.Â
If your recipient doesn’t pick up their package from the FedEx location within the designated time given to them, it’ll be sent back to you.Â
You’ll receive more specific details on this from our Customer Service team.
1Availability of services referred to may vary depending on origin and destination. FedEx Express Terms and Conditions of Carriage apply.Â
2Certain FedEx locations are operated by independent third parties in cooperation with FedEx.
3In Europe the option to ship direct to a FedEx location is currently only available in Italy and Poland.Â
4Packages held at the location between 2-14 days depending on country outside Europe.
5Automatic redirect service is only available in the U.S., Canada, Australia, Mexico, Central America and the Caribbean.