Your address details
When you create a shipment your address details will be prefilled, although you're free to change them. If you want to change the 'From' address details for all your shipments, click on your username at the top of the page and select 'My Profile.'

Residential address
When your shipment is delivered to a residential address a surcharge may be applied.

Notifications
You can add up to five email addresses to receive updates on the progress of your shipment. To add the recipients and set the email language, go to the 'To' section.

Pickup instructions
After selecting a shipping rate and choosing a pickup time window, you can add pickup instructions for the driver. The pickup and/or collection instructions part of your myTNT address book are not available in your FedEx shipping tool.

Alternative delivery address
For the time being, it's not possible to set up an alternative delivery address. However, you can request FedEx to invoice the transportation charges to a third party in the ‘Billing’ section.

If you used myTNT your address book contacts have been moved over to your FedEx account. You may notice some differences like:

• You can search your address book using the contact name, company name or contact ID (called 'contact reference' in myTNT 2).

• To manage your address book, click on your username at the top of the page and select 'Address book.'

myTNT makes no distinction between sender and recipient addresses; FedEx does. Your myTNT addresses have been moved over to FedEx as sender and recipient addresses.

Packaging

FedEx offers different packaging types than TNT. If you're using FedEx packaging, please select the type you’re using. If you're using your own, please select ‘your packaging.’ You can ship a maximum of 40 packages per shipment.

These are the TNT packaging types and the FedEx equivalents:

Envelope = FedEx® Envelope, your packaging

Box = One of the FedEx boxes, your packaging

Pallet = Your packaging

Weight and dimension

When creating a shipment, you must enter the weight of your package, but entering the dimensions is optional. If you enter the dimensions, FedEx will be able to give you a more accurate quote.

Declared Value for Carriage

Declared Value for Carriage is similar to, but not the same as, the myTNT service option called ‘enhanced liability.’

The Declared Value for Carriage of any package represents our maximum liability in connection with a shipment of that package including, but not limited to, any loss, damage, delay, misdelivery, non-delivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It’s the shipper’s responsibility to prove actual damages. Exposure to and risk of any loss in excess of the Declared Value for Carriage is assumed by the shipper. See the applicable FedEx Service Guide or Conditions of Carriage for details of FedEx Limits of Liability.

To help ensure your shipment passes through customs as quickly as possible, fill out your shipment details thoroughly. We'll use these details for pre-clearance, which takes place before your shipment arrives at customs.

Customs value

All international shipments must be cleared through customs. You must provide an accurate valuation of your items. This is so the duties, taxes and fees owed can be correctly determined.

Favorite articles

If you've stored favorite articles in myTNT, they'll be available through FedEx as well. You can find them as 'Saved items' when entering commodity information.

HS tariff code

When you’re filling out commodity (or item) details, you’ll be asked to enter a Harmonized System Code (also known as Customs Code). With TNT this was known as an ‘HS tariff code.’

Shipment purpose

TNT had different shipment purpose options than FedEx. These are the TNT options and the FedEx equivalents:

• Sale = Commercial

• Sample = Sample

• Gift = Gift

• Return = Repair and return

• Repair = Repair and return

• Temporary export = Any of the FedEx categories that apply

• Exhibition goods = Any of the FedEx categories that apply

• Testing/analysis = Sample or any of the FedEx categories that apply

Service names

FedEx service names are different than TNT's. These are the TNT service names and the FedEx equivalents:

• 9:00 Express & 10:00 Express

• International: FedEx International First®
  Delivery by 8 a.m. or 8:30 a.m. in selected ZIP codes in the U.S. Delivery by 10 a.m. to major worldwide destinations.

• Europe: FedEx Europe First®
  Delivery by 9 a.m., 9:30 a.m. or 10 a.m. depending on the destination.
  

• 12:00 Express = FedEx International Priority® Express

• Delivery by 12 p.m. to selected major worldwide destinations.
  

• Express = FedEx International Priority®

• Worldwide delivery by end of day.
  

• Economy Express = FedEx International Economy®

• Delivery to U.S., Canada and Latin America in 4 days, Europe in 1–5 days, other area’s in 3–6 days.
  

Pickup times and delivery schedules

There are no changes to your pickup times or delivery schedules. For the time being, FedEx Express and TNT will continue to provide services as they do today. Commitment to exceptional service remains our number one priority.

Signature services options

If you require a signature, please select a signature service option. A surcharge will be added to the transportation costs. You can choose your signature service in the service block of the shipment form. If no signature option is selected, we may deliver residential shipments without a signature.

Dropoff points

With FedEx you can drop off your packages at designated dropoff locations. This means you can choose not to have your shipment picked up by a FedEx driver. Please note the availability of dropoff points will differ from country to country.

Billing

FedEx offers several billing options. You can choose for FedEx to bill the transportation cost to your own account, the recipient or even to a third party. The same goes for the duties, taxes, and fees (when applicable on international shipments).

You can even add specific references to the invoice. FedEx offers up to four fields where you can enter a custom reference and a PO, invoice or department number.

Documents and printing

FedEx uses different names for shipping documentation. The documents also look different and can include different information. These are the TNT documents and the FedEx equivalents:

• Shipping label = Label

• Detailed manifest = Airway bill

• Commercial invoice = Commercial invoice

TNT and FedEx use different terminology for what is often the same or similar. These are some TNT terms and the FedEx equivalents:

• HS tariff code = Harmonized code

• Incoterms = Terms of sale

• Shipping template = Shipment profile

• Routing label = Label

• Consignment note = Air waybill

• Favourite articles = Item profiles

• Booking number = Pickup confirmation number/pickup record number

• Enhanced liability = Declared value for carriage

• Collection = Pickup

• Consignment = Shipment/package

• Consignment number = Tracking number

• Customer reference = Shipment reference

• Collection date = Ship date

• Contact reference = Contact ID