Why have you invoiced me for a different amount of duty and tax than your original estimated figure?
At the time of import, you may be charged an estimated figure. This is calculated prior to an assessment of your shipment by the local authorities. If the estimate is lower than the final charge, you will be required to pay the difference. If it’s higher, we will refund the difference.
If the amount of your invoice is different to the amount you prepaid, please get in touch with Customer Service.
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