Request AEM Access

Content authors and select SMEs will require access to AEM. There are multiple user roles, each with their own level of permissions. Reviewers, approvers and testers should not require access. Download the Access document and follow the instructions for requesting access to production. After you have successfully logged in to AEM, contact GDCM-support@fedex.com to receive the correct user role.

Launch Checklist

Before your page can go live, there are many steps you must take to ensure all the proper processes are followed. From offline processes, like working with the content teams to AEM steps like SEO fields and analytics tags, the launch checklist ensures you'll sail through the development and approval processes with ease. 

Request Page Creation

Before you can edit and author your page, it must first be created. All U.S. partners must follow the GO! Prioritization process set forth by the G2M team. 

  1.  Submit your request via the Kapost intake form. 
  2. Requests are reviewed by the GO! Prioritization team with other content requests.
  3. Once approved, the request is sent to the Content Board for approval. 
  4. If approved by both of these channels, the Foundational GBT (Content Board) will notify the requester and submit the page for creation to GDCM on your behalf. 

Edit Your Page

Once granted access, Content Authors will need to contact GDCM to request page creation within the fedex.com site structure. After creation, Content Authors will log into the Production environment to edit and update their page(s). All pages are edited from the Global Language Master level to ensure proper inheritance. Pages are created using a template. Each template is comprised of a different set of components. Components can be added and removed from the template, as desired.  

Templates

Templates are composed of a variety of components. Learn more about the options available to authors to help jump start page creation.

Components

These are the building blocks of every page created within AEM. A different set of components is on each template and can be added/removed to meet the content needs.

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Publish Your Page

Before your page can go live, it must go through the review and approval process. See below for the three sets of approval codes you will need to obtain. Once provided, add the codes to the Approval tab within the Page Properties. With the three approval codes saved to your Page Properties, it is time to start the Dotcom Publish a Page workflow. Watch the video in the training section below for step-by-step instructions for how to start a workflow in AEM. After initiating the Publish a Page workflow, Page Owners will be notified when their page has been approved to go live.

Complete the Web Content Request form and email to GDCM-support@fedex.com.  GDCM will review content, design and SEO.

After receiving a 16-digit Digital Approval code,  submit your page for approval at brand.fedex.com. 

After receiving Content and Brand approvals, email legalreview@fedex.com for your final approval code.  

  1. From the site tree, check mark your desired page.
  2. Select the downward caret icon in the left corner. Once the menu drops down, select the Timeline option. 
  3. At the bottom of the timeline, select the upward caret. 
  4. Select "Start a Workflow"
  5. Select the downward caret of the "Select a Workflow Model" field.
  6. Scroll to and select the "FedEx Dotcom Publish Page Workflow."
  7. Enter a title, if desired.
  8. Select Start.

Your page will be sent to your Channel Admins for approval. Pending your email is attached to the page you edit as a "Page Owner" you will be part of all workflows related to the page.

Author Training Videos

Watch the videos below to learn more about building and editing pages within AEM. Need information about configuring a specific component? Visit that components page within the Wiki and select the configure tab. 

Explore AEM Navigation

Overview of author navigation, find your page for editing, access workflows

Edit a Page

Locate your page, for editing, access properties, input metadata

Configure a Component

Parent/child components, adding images, explore configure fields

Add/Copy/Delete Components

Learn how to modify the template components

Authoring Tips

Learn how to select parent components and edit hidden content