FedEx Ship Manager Support
FedEx Ship Manager® Software supports you with software downloads, PDF downloads of user guides, on-screen help and toll-free lines to our customer service and technical assistance experts.Printer Support

- Click below for a guide to printer installation, a sheet of printer FAQs and to download the printer driver that matches your operating system and printer.
Learn more
User Guides

- Find the answers you need in our user guides. Use these complete, interactive PDF documents as an introduction, step-by-step guide and as a source of detailed information.
Learn more
On-screen Help

- Click a hyperlinked field for instant answers without interrupting your workflow.
Call for Support

- Live support is available Monday - Friday 7 a.m.-9 p.m. CST and Saturday 9 a.m. – 3 p.m. CST.
- For technical assistance, call 1.877.FDX Assist 1.877.339.2774.
- For customer service, call 1.800.GoFedEx 1.800.463.3339.



