Printer-Friendly Download the FedEx Service Guide


Most of the service information on this site is available in PDF format. To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

The FedEx Service Guide, which was published effective Jan. 5, 2009, provides service descriptions, FedEx standard list rates and shipping information, FedEx Express Terms and Conditions, and the FedEx Ground Tariff.

The downloadable version of the FedEx Service Guide is interactive and designed to help you quickly find what you need by linking you to more information on a particular topic, plus resources on fedex.com and other Web sites. See the Table of Contents page for more information on how to use this guide.

  • 2009 FedEx Service Guide PDF (effective Jan. 5, 2009)
  • 2010 FedEx Service Guide (effective Jan. 4, 2010) will be available for download on Dec. 18, 2009
FedEx integrates responsible environmental practices into our daily operations, and we continuously look for opportunities to increase efficiencies and reduce waste. This year, for example, we saved more than 50 tons of paper by enhancing online resources and reducing the number of printed FedEx Service Guides. We encourage you to help us in our efforts to be environmentally conscious by downloading the online FedEx Service Guide PDF, which provides the most current service information. For information on how to obtain a printed copy, call 1.800.GoFedEx 1.800.463.3339.

In the event of a conflict between the FedEx service information on this site and the service information in printed copies of the FedEx Service Guide, the online version — including service descriptions, rates and shipping information; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff — will be the controlling documents. Unlike rates and other charges, the service descriptions and shipping information are not part of the contract for carriage.

Rate and service quotations by FedEx employees and agents are based on information provided by you. Actual rates and services may vary based on the most current FedEx Service Guide. For the most current information on areas served and delivery times, call 1.800.GoFedEx 1.800.463.3339.