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Importance of Proper Packaging

Proper packaging can:

  • Protect items while they are in transit.
  • Simplify package preparation and handling.
  • Minimize packaging weight.
  • Help prevent delivery delays.

FedEx Packaging Services

FedEx Packaging Services offers a variety of design, testing and engineering information services that can improve your packaging strategies and save you money. We offer these services at no charge to FedEx customers.

Money-Saving Expertise

In a lab environment, our packaging testing team eliminates the guesswork by conducting package performance tests for your FedEx® shipments. We run impact, compression and vibration tests; report the results; and offer recommendations to improve your packaging.

We've prepared the following guides to explain our services and detailed testing procedures:

When you're ready to submit samples for testing, download and complete the FedEx Packaging Test Application. Please note that federal, legal and regulatory requirements prevent us from returning certain commodities, including wine and alcohol shipments.

If you would like to request package-design assistance, download and complete the FedEx Packaging Design Application. For detailed instructions about submitting your packaging for testing or design recommendations, you may also contact your FedEx account executive.

FedEx Packaging Test Application (321 Kb PDF)
FedEx Packaging Design Application (82 Kb PDF)

For more information about package testing, contact FedEx Packaging Services by phone at 1.800.633.7019.

On-Site Support

Our nationwide team of field packaging engineers understands the distribution environment and how packages move through the FedEx system. A field engineer can help evaluate your current package design and offer suggestions for appropriate packing and transit options.

Contact a FedEx field packaging engineer at pkgfield@corp.ds.fedex.com or request a referral from your FedEx account executive.