Guide to Services

Our Services
Download the 2009 FedEx Service GuideReach. With More Choices.

Printer-Friendly International Freight Shipments:
Greater Than 150 Lbs.

 
Choose these delivery services to ship freight to international locations.

Urgent delivery

FedEx Custom Critical®: time-critical deadlines and specialty shipments
Time-critical and specialty-freight delivery by surface and air in Canada and Mexico; and worldwide expedited air solutions. Learn more.
FedEx Expedited Freight Services®: one call to expedited surface and air solutions
Multiple FedEx® services for time-critical shipments requiring faster service worldwide by air. Learn more.

Time-definite delivery

FedEx® International Next Flight: urgent shipments 24 hours a day, 365 days a year
Service Details 
Delivery Times and Coverage Export
Within hours between major cities worldwide, 24 hours a day, depending on flight availability.
From the U.S. to more than 220 countries and territories.

Import
Inbound delivery to U.S. customers from more than 220 countries and territories on the fastest available flight. See Import Pricing on page 114 of the 2009 FedEx Service Guide.
Service Days 7 days a week; 365 days a year.
Package Size and Weight Up to 2,200 lbs. per piece (or more with prior approval). Unlimited total shipment weight.
Additional Information Door-to-door, customs-cleared service.
Pickup in as little as 60 minutes after your call.
Proactive monitoring and notification.
Hand Carry is available. If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction.
View Terms & Conditions.
Learn more about how to ship internationally via FedEx.
How to Use Call 1.800.974.7333 to request a rate quote or schedule a pickup. Have a government-issued photo ID ready when the courier arrives with a specialized air waybill for you to complete.
FedEx Network FedEx Express
FedEx International Priority® Freight: 1, 2 or 3 business days
Service Details 
Delivery Times and Coverage Export
Time-definite delivery typically in 1, 2 or 3 business days to most major world markets. Check transit times.
From the U.S. to more than 130 countries and territories.

Import1
Time-definite delivery typically in 1, 2 or 3 business days. Check transit times.
To the U.S. from more than 105 countries and territories.

1The terms and conditions of the country of origin apply to U.S. import shipments.
Service Days Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.
Skid Size and Weight Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.
Additional Information Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807. Customs-cleared service.
Flexibility to choose pickup and delivery at doorstep or airport.
View Terms & Conditions.
For an explanation of FedEx Express Freight international service areas and delivery commitment times, see Express Freight Delivery Commitments.
Learn more about how to ship internationally via FedEx.
Special Instructions Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.
Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.
Options FedEx International Broker Select®
FedEx International Controlled Export — customs-cleared, door-to-door delivery with a reliable time-definite commitment for certain controlled exports.
Dangerous Goods
Hold at FedEx Location 
FedEx Network FedEx Express
FedEx International Economy® Freight: within 5 business days
Service Details 
Delivery Times and Coverage Export
Time-definite delivery typically within 5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico). Flexible pickup and delivery options are available. Check transit times. 
From the U.S. to more than 80 countries and territories.

Import
Time-definite delivery from Canada and Puerto Rico to the U.S. typically in 2 or 3 business days.

Time-definite delivery from Mexico and key Asian, Latin American and European markets to the U.S. typically within 5 business days.

Check transit times.
Service Days Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.
Skid Size and Weight Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.
Additional Information Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807. Customs-cleared service.
Flexibility to choose pickup and delivery at doorstep or airport.
View Terms & Conditions.
For an explanation of FedEx Express Freight international service areas and delivery commitment times, see Express Freight Delivery Commitments.
Learn more about how to ship internationally via FedEx.
Special Instructions Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.
Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.
Options FedEx International Broker Select®
Hold at FedEx Location
FedEx Network FedEx Express
FedEx Express Multiweight® pricing: for multiple-piece shipments
To help you save money, FedEx automatically offers multiweight pricing on FedEx Express® U.S. and international services. With U.S. multiweight pricing, multiple-piece shipments traveling from one origin to one destination, and totaling 100 lbs. or more, are rated on a price-per-package basis and on a price-per-total-shipment-weight basis. You are charged the lower of the two rates. A 10-lb. average minimum package weight for the shipment applies.

With international multiweight pricing, multiple-piece shipments traveling from one origin to one destination are rated on a price-per-total-shipment-weight basis. Per-pound rates apply if the total shipment weight is 100 lbs. or more.

Single-piece shipments weighing more than 100 lbs. may also be subject to multiweight pricing.

For additional information, see Multiple-Piece Shipments.

Package and Shipment Size 

Standard U.S. and international package limitations and shipping terms apply.

Multiweight Benefits 
  • Shipments are supported by a money-back guarantee.
  • Shipments do not require palletizing, shrinkwrapping, staging or shipment segregation.
  • Multiweight pricing is available for both regular and on-call pickups.
  • With multiweight pricing, you can ship up to 999 packages on one airbill.
  • Multiple packages in one shipment may have different weights, dimensions and declared values.
  • Multiweight pricing is available for shipments to Alaska and Hawaii, depending on the selected FedEx Express service.
  • Saturday delivery is available for shipments traveling via FedEx Priority Overnight®, FedEx 2Day® and FedEx International Priority®.

Multiweight pricing is offered with the following U.S. services: 

FedEx First Overnight®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx 2Day®
FedEx Express Saver®

Multiweight pricing is offered with the following international services: 

FedEx International First®
FedEx International Priority®
FedEx International Economy®

See FedEx Express Multiweight rates in the FedEx Service Guide.
FedEx International Premium®: controlled items, dangerous goods and consolidated shipments
Service Details 
Service Description Priority, time-definite service when you are shipping controlled items, dangerous goods, and consolidated shipments using the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.
Delivery Times Time-definite delivery in 1, 2 or 3 business days to more than 30 countries.
Service Days Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.
Delivery Area The world's major markets (19 Kb PDF).
Skid Size and Weight Skids exceeding 70" in height, 119" in length and/or 80" in width require prior approval.
Skids exceeding 2,200 lbs. require prior approval.
Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, shrinkwrapped and banded to a skid.
No minimum per-shipment or per-piece weight.
Unlimited total shipment weight.
Additional Information Advance confirmation required. Book space by calling 1.800.332.0807.
View Terms & Conditions.
Learn more about how to ship internationally via FedEx.
Exceptions Airport-to-airport delivery (no pickup, no delivery).
No customs clearance included.
Pickup and delivery are available in the U.S. for an additional charge.
Special Instructions Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.
Use the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.
Options Dangerous Goods
FedEx Network FedEx Express


Exports of Controlled Items

You must use either FedEx International Premium, FedEx International Express Freight® (IXF) or FedEx International Airport-to-AirportSM (ATA) services, or the FedEx International Controlled Export service option with FedEx International Priority® Freight service, to export items covered by a U.S. State Department license and other shipments requiring additional documentation processing or governmental "sign-off" prior to export. Such shipments include those covered by a U.S. Drug Enforcement Administration export permit, carnet, drawback, temporary import bond or certificate of registration.
FedEx International Priority DirectDistribution® Freight: direct-distribution freight shipments
Service Details
Service Description This service is a cost-effective, streamlined way to move high-value freight straight from the point of manufacture to multiple customers or end users. We clear your consolidated freight through customs on a single Commercial Invoice, then deliver to the addresses you've specified in the destination country.
Delivery Times Typically in 1–4 business days.
Service Days Monday–Friday.
Delivery Area Service is available to and from the U.S. and Canada from several countries.
Skid Size and Weight Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.
Additional Information You can choose from two service options. Select Appointment Delivery if you want FedEx to arrange a delivery time at the destination ramp with the recipient. Select Piece-Count Verification if you want us to verify the number of pieces on your skids at both origin and destination.
View Terms & Conditions.
Learn more about how to ship internationally via FedEx.
FedEx Network FedEx Express
FedEx international air cargo services: airport-to-airport services
We offer airport-to-airport services that accept virtually all commodities, sizes and weights.

  • No FedEx customs clearance.
  • No pickup and delivery.
  • No money-back guarantee.

For details, call FedEx Express Freight Customer Service at 1.800.332.0807. These services require the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill.

FedEx International Express Freight® (IXF) Service Details 
Delivery Times Transit times vary (typically 2 or 3 business days).
Service Days Monday–Friday.
Delivery Area The world's major markets (21 Kb PDF).
Skid Size and Weight Skids exceeding 70" in height, 119" in length and/or 80" in width require prior approval.
Skids exceeding 2,200 lbs. require prior approval.
Individual pieces exceeding 150 lbs. must be palletized, stackable, forkliftable, shrinkwrapped and banded to a skid.
No minimum per-shipment or per-piece weight.
Unlimited total shipment weight.
Additional Information Advance confirmation required. Book space by calling 1.800.332.0807.
View Terms & Conditions.
Learn more about how to ship internationally via FedEx.
Exceptions Airport-to-airport delivery (no pickup, no delivery).
No customs clearance included.
Pickup and delivery are available in the U.S. for an additional charge.
Special Instructions FedEx IATA (023) Air Waybill or IATA Air Waybill required with customer's broker clearance.
FedEx Network FedEx Express

FedEx International Airport-to-AirportSM Service Details 
Delivery Times Typically 3–5 business days.
Service Days Monday–Friday.
Delivery Area International airport-to-airport delivery.
Additional Information Advance confirmation required. Book space by calling 1.800.332.0807.
Learn more about how to ship internationally via FedEx.
Exceptions Airport-to-airport delivery (no pickup, no delivery).
No customs clearance included.
Special Instructions FedEx IATA (023) Air Waybill or IATA Air Waybill required with customer's broker clearance.
FedEx Network FedEx Express


For help with international shipping, go to FedEx® Global Trade Manager.

For U.S. freight shipping, please see FedEx Express® Freight — U.S. 

Exports of Controlled Items

You must use either FedEx International Premium®, IXF or ATA services, or the FedEx International Controlled Export service option with FedEx International Priority® Freight service, to export items covered by a U.S. State Department license and other shipments requiring additional documentation processing or governmental "sign-off" prior to export. Such shipments include those covered by a U.S. Drug Enforcement Administration export permit, carnet, drawback, temporary import bond or certificate of registration.
Puerto Rico services
You have priority and economy delivery services to choose from when shipping from the U.S. to Puerto Rico.

Legend

Freight Service to Puerto Rico 
Service H1 and H2
FedEx International Priority® Freight Next business day by 5 p.m. to most areas1
FedEx International Economy® Freight 3 business days by 5 p.m. to most areas1
1Check transit times.

Day-definite delivery

FedEx Freight®: LTL (less-than-truckload) freight
For fast-cycle logistics with regional next- and second-day service, including accelerated service in 3 days or more. LTL and full-truckload services. Learn more.
FedEx National LTL®: long-haul service
For planned inventory replenishment with long-haul service at a competitive value. LTL and full-truckload services. Learn more.
FedEx Ground Multiweight® (Canada): bulk ground shipments
Service Details 
Service Description A cost-saving service if you have many packages moving as a unit to the same destination on the same day. This pricing option allows you to combine packages to Canada for a multiweight rate. Pricing is based on the combined weight of your packages.
Delivery Times Door-to-door delivery in 3–7 business days, depending on distance to the destination.
Service Days Monday–Friday.
Delivery Area To and from Canada.
Package Size and Weight Multiple-piece shipments with a total weight of 150 lbs. or more can qualify.
Average package weight should be 15–20 lbs.
Up to 150 lbs. per package, 108" in length, 130" in length plus girth (L+2W+2H).
For packages weighing 75–150 lbs., please follow the size and weight guidelines.
Additional Information Service includes inside delivery and up to three delivery attempts.
Shrinkwrapping or palletizing shipments is not required.
Packages are processed like any other FedEx International Ground® shipment.
Contract pricing is required.
Exceptions FedEx Ground cannot deliver to P.O. boxes.
No hazardous materials.
How to Use To see if you qualify, contact your FedEx account executive.
FedEx Network FedEx Ground
FedEx Trade Networks®: ocean and air freight forwarding
Full-container-load (FCL) and less-than-container-load (LCL) ocean cargo solutions, international air freight forwarding, and related services for shipping goods globally. Learn more.
FedEx Truckload BrokerageSM: full-truckload shipping solutions
Full-truckload shipping solutions. Learn more.

Delivery commitments

International express freight delivery commitments
FedEx Express Freight provides you with delivery times to meet your degree of urgency. Download the Express Freight Delivery Commitments chart (48 Kb PDF) to determine delivery times for FedEx Express® Freight services for your area.



To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807.

Countries served

FedEx International Priority® Freight
FedEx International Priority Freight provides export and import service between the U.S. and these countries:
Afghanistan
Algeria
Angola
Antigua1,2
Argentina1 
Aruba1,2
Australia
Austria
Bahamas1,2
Bahrain
Bangladesh
Barbados2
Belgium
Belize2
Bermuda1
Bosnia-Herzegovina
Brazil1 
Bulgaria
Burundi
Canada
Cayman Islands1,2
Chile
China
Colombia
Costa Rica
Croatia
Curacao1,2
Cyprus
Czech Republic
Denmark
Djibouti
Dominican Republic
Ecuador2
Egypt
El Salvador2
England (U.K.)
Estonia
Ethiopia
Finland
France
Germany
Ghana
Greece
Grenada1,2
Guam
Guatemala2
Guyana2
Haiti2
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland, Northern (U.K.)
Ireland, Republic of
Israel
Italy
Jamaica2
Japan
Jordan
Kazakhstan
Kenya
Korea, South
Kuwait
Kyrgyzstan
Latvia
Lebanon
Libya
Lithuania
Luxembourg
Macau
Malaysia
Mauritius
Mexico
Morocco
Namibia
Nepal
Netherlands (Holland)
Netherlands Antilles2
New Zealand
Nicaragua2
Nigeria
Norway
Oman
Pakistan
Palestine Autonomous
Panama
Peru2
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
San Marino (Italy)
Scotland (U.K.)
Serbia
Seychelles
Singapore
Slovak Republic
Slovenia
South Africa
Spain
Sri Lanka
St. Croix1,2
St. Kitts and Nevis1,2
St. Lucia1,2
St. Maarten/St. Martin1,2
St. Thomas2
Swaziland
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Trinidad & Tobago1,2
Turkey
Turks and Caicos Islands1,2
Uganda
Ukraine
United Arab Emirates
Uruguay1,2
U.S. Virgin Islands1,2
Uzbekistan
Vatican City
Venezuela
Vietnam
Wales (U.K.)
Yemen
Zambia
Zimbabwe

1FedEx does not provide customs clearance or door-to-door delivery for FedEx International Priority Freight service to this country. FedEx International Broker Select® and Hold at FedEx Location service are available.
2U.S. export only.
FedEx International Economy® Freight
FedEx International Economy Freight provides export service from the U.S. to these countries. Import service to the U.S. is available from select countries as noted.
Afghanistan
Argentina2
Australia
Austria2
Bahamas1
Bahrain2
Bangladesh
Barbados1 
Belgium2
Brazil2
Canada2
Chile2
China2
Colombia2
Costa Rica2
Czech Republic2
Denmark2
Dominican Republic2
Ecuador2
Egypt
El Salvador
England (U.K.)2
Estonia3
Finland2
France2
Germany2
Ghana
Greece
Guam
Guatemala2
Honduras2
Hong Kong2
Hungary2
India2
Indonesia2
Iraq
Ireland, Northern (U.K.)2
Ireland, Republic of2
Israel
Italy2
Jamaica
Japan2
Korea, South2
Kuwait2
Latvia3
Lithuania3
Luxembourg2
Macau
Malaysia2
Mexico2
Netherlands (Holland)2
New Zealand
Nigeria
Norway2
Pakistan
Palestine Autonomous
Panama2
Peru3
Philippines2
Poland2
Portugal
Puerto Rico2
Qatar
Russia
St. Kitts & Nevis1
St. Lucia1
San Marino (Italy)2
Scotland (U.K.)2
Singapore2
Slovak Republic
Slovenia
South Africa
Spain2
Sri Lanka
Sweden2
Switzerland2
Taiwan2
Thailand2
Trinidad & Tobago1 
Turkey
United Arab Emirates2
Vatican City2
Venezuela
Vietnam2
Wales (U.K.)2

1FedEx does not provide customs clearance or door-to-door delivery for FedEx International Economy Freight service to this country. FedEx International Broker Select® and Hold at FedEx Location service are available. 2U.S. export and U.S. import service available.
3U.S. import only.
FedEx International Priority DirectDistribution® Freight
FedEx International Priority DirectDistribution Freight provides export and import service between the U.S. and these countries:

Australia, Canada1, China, Hong Kong, Indonesia1, Japan, Malaysia1, New Zealand1, Philippines, Singapore, South Korea1, Taiwan and Thailand.

1Inbound-only to the U.S.

International shipping resources

Tools and resources for international shippers
For more international shipping resources, including FedEx® Global Trade Manager and information on our cross-border trade solutions, go to FedEx® International Services.

In addition, FedEx Trade Networks offers a variety of international shipping tools and resources, including Global Order LogisticsMy Global Trade DataWorldTariff® and Trade & Customs Advisory Services.