Transportation Solutions
Fulfill Any Delivery Need
Whatever, whenever, however you need to ship, FedEx® has a solution. Transportation is what links the retail and e-commerce supply chain together and keeps it strong and intact. Selecting the right service for each shipment is what makes you successful. Knowing the best shipping service to reliably, efficiently and cost-effectively support your business goals and meet your customer expectations is key. Create a strong link between your supply chain partners with FedEx shipping services that meet retail and e-commerce demands.
Choices for the Speed You Need: FedEx Express®
Speed to market is imperative. Getting new products to market before the next wave of innovation is critical. Customers expect the right product at the right time, especially for their last-minute shopping and emergencies. All these pressures can challenge even the most well-planned supply chain.
Transportation is a critical link that ensures the right product gets to the right market at the right time. Your customers will appreciate being able to choose FedEx Express, a standard-setter for reliable delivery. Having time-definite delivery as fast as the same day, backed by a money-back guarantee, residential delivery signature options and shipment notifications, your customers will know they can count on you to ease their anxieties and come through in the clutch.
Shipping Product Internationally Fast: FedEx Express Freight®
Your supply chain includes moving product across not only North American borders, but overseas as part of your lean retail and e-commerce and lean supply chain strategy. Fast and efficient shipments and hassle-free customs clearance are your responsibilities. Selecting the right service to meet these difficult challenges is vital to the success of your supply chain. FedEx offers many international transportation services that meet your demanding schedules.
Move Ground Shipments at the Speed of Air: FedEx Ground®
Economic and reliable shipments to and from vendors, distribution centers, stores and customers is the core of your business. Finding the right service to move products that meet your schedules and fit within your budget is the core of your job. FedEx Ground offers just the options you need to get the product at the right location at the right time. When standard ship times of 2-3 business days isn't fast enough, overnight service from FedEx will get your products there the next day. Depending on your shipping and destination locations, our standard ground services might just get it there overnight too!
FedEx Ground Multiweight® is ideal for multiple-package shipments moving as one unit to the same destination on the same day. This pricing option allows you to combine packages for a multiweight rate. Pricing is based on the combined weight of your packages.
Special Residential Options for Residential Delivery with World-Class Features and Special Delivery Options: FedEx Home Delivery®
What if your customers aren't home during normal delivery times? Some goods are too valuable to "leave on the porch." And some people simply prefer to receive their packages in person.
That's why there's FedEx Home Delivery® — our exclusive residential service with Saturday and evening delivery at standard rates, plus premium service upgrades like an adult signature requirement, delivery by appointment and more.
Shipping high-value goods? Want to do your best to accommodate your customers' lifestyles? Try FedEx Home Delivery.
Low-Cost "Standard" Shipping to Your Customer's Residence: FedEx SmartPost®
Introducing FedEx SmartPost®, our new, cost-effective residential service for low-weight, lower-value shipments for which timing is not critical.
Combining the strengths of FedEx and the United States Postal Service®, FedEx SmartPost provides delivery confirmation; it accommodates P.O. box and Military Army Post Office (APO) and Fleet Post Office (FPO) deliveries; and it levies no surcharges for residential, rural or Saturday deliveries.
Result? You'll keep your costs low and help minimize cart abandonment due to shipping "sticker shock." Plus you'll enjoy the assurance of fast, reliable FedEx service and handling.
Moving Heavy Skidded Product Efficiently: FedEx Freight®
It can be challenging moving high-value skidded products to your distribution centers and to your customers reliably. FedEx meets that challenge by providing freight services to locations throughout the country at a price and performance standard that fits your demands.
Getting it There by Land, Sea or Air, Simplifying Your Global Supply Chain: FedEx Trade Networks®
Retail and e-commerce is an international business, both in sourcing and distribution. Your vendors and customers are all over the world so understanding the ever-changing international trade regulations, taxes and tariffs is vital to keeping operations moving smoothly. It's a daunting challenge that often requires expert help for even the most informed shipper. FedEx Trade Networks helps give you a competitive edge with educational tools and resources to ensure you are on top of the most current international shipping standards. FedEx Trade Networks has more than 100 years of experience in shipping goods globally and provides a full range of international support services, including access to duty and tax solutions, document preparation, global ocean and air cargo distribution and customs brokerage. (And don't forget, FedEx Express and FedEx Ground serve international markets, too).
Also, FedEx Trade Networks Ocean-Ground Distribution® and FedEx Trade Networks Air-Ground DistributionSM is a revolutionary way to ship cargo to multiple destinations in North America. By managing the entire process ourselves, we eliminate hand-offs and unnecessary steps. Whether you prefer to ship by air or ocean, we can cut days off your traditional cycle time. Saving time means saving money. In addition to reducing cycle time and warehouse handling cost, you'll save by working with just one company, one bill and one tracking and tracing system. You can do this by utilizing our tool, Global Trade Manager.
For Returns That Are as Hassle-Free and Cost-Effective as Possible
When customers have to ship something back to you, they want it to be easy. A user-friendly returns process is key. But at the same time, returns really add up. Approximately 5 percent of all merchandise is returned, but in the apparel business, it's 35 percent. For a typical online retailer, returns can represent 20 percent of your total shipping expenditures. This is an often unrecognized opportunity for significant cost reduction.
FedEx solutions range from print or e-mail return labels to FedEx Express Tag® and FedEx Ground® Call Tag options. Customers can simply drop off return packages at a FedEx Office Print & Ship Center, a FedEx World Service Center®, a FedEx OfficeSM Ship Center, or a FedEx Authorized ShipCenter®. And take a look at FedEx Return System, a contractual service that delivers enhanced visibility from the point of drop-off to the final destination, to help control the flow of high-volume returns for more effective inventory management.
The Technology Your Business Requires
Whatever software system you employ, there's an excellent chance FedEx functionality will operate within it. FedEx offers a wealth of electronic tools, applications and online interfaces for customers to integrate into their processes to shorten response time, reduce inventory costs and generate better returns — and to simplify their shipping. This means that in the software environment you're comfortable with, you can process shipments, obtain courtesy rate quotes, send and receive notifications, access tracking status, generate reports and exchange information among departments seamlessly and securely. Integration of technology improves your team's efficiency by reducing input of duplicate information and allows employees to ship from their desktops while centrally managing processes.
When you get on board with FedEx, you'll work closely with our experienced solutions consultants. They'll help you with your FedEx integration of course, but that's only the beginning. What's more, your FedEx e-commerce shipping consultant will assist you beyond the integration phase — making sure that we provide you with the right solution to meet your business needs.
- See Your Shipments in the Display Mode: FedEx InSight®
Better manage customer-delivery expectations (or provide alternatives in the event of delays) with FedEx InSight and its notification capabilities about the status of goods in transit. Your customers want to know when their products will arrive. Knowing and communicating these important shipment facts can be simplified through viewing real-time status of your inbound and outbound shipments. The FedEx InSight Web-based application lets everyone who needs to know get just the information they need when they need it. Monitor all your inbound and outbound shipments or just those that are super critical. The information is at your fingertips around the clock. - Offline Solutions: Designed by FedEx for Optimum Speed and Integration
For high volumes, managing shipments over the Internet may not be fast enough. That's why we developed FedEx offline solutions.
The PC-based FedEx Ship Manager®. It installs in minutes, can be networked for multiple shipping stations and is ODBC compatible. (To integrate with your back-end accounting and order management databases, simply use FedEx® Assistant — our self-service wizard — or get custom FedEx integration help from our solutions consultants).
The server-based FedEx Ship Manager Server, transaction-based solution. You can integrate it into a multitude of applications and use it to process up to eight packages per second (for your most demanding shipping requirements).
- When You Want FedEx to Follow Your Program: Web Integration Solutions
If you prefer to create your own application, you'll be glad to know you can connect directly to FedEx back-end systems via the Internet — with FedEx Ship Manager Direct. This Web integration solution includes XML tools and provides you with a seamless, custom integration of FedEx functionality. Best of all, you can use any platform for development. - Compatible Solutions: FedEx Functionality Built into the Software You Need Most
Through the FedEx® Compatible Solutions Program, we work with a number of software companies — including the leading warehouse management and shipping management providers — to provide FedEx shipping functionality within the applications you already use. In many cases, you'll also be able to check and compare FedEx rates versus other carriers.
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