Schedule a Ground Return Package Pickup
FedEx Ground Pickup Information
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Enter information
Pickup confirmation
To schedule a
FedEx Ground
Return Package Pickup, please complete the information below.
Asterisk (*) indicates required fields.
Pickup information
Pickup information - continued
*
Tracking ID from label
*Country
Canada
United States
*Contact name
*Company
*Address
*City
*State/Province
<Select>
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Indiana
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
*State/Province
<Select>
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Nova Scotia
Northwest Territories
Nunavut
Ontario
Prince Edward Island
Québec
Saskatchewan
Yukon
*ZIP/Postal code
*Phone number
*Pickup type
Business
Residence
*Pickup date
*
Number of packages
*Does any package exceed 150 lbs or contain a hazardous material?
Yes
No
Pickup location
None
Front
Rear
Side
Special instructions
(65 character maximum)
Please note:
You can schedule a FedEx Ground return pickup on
Monday-Friday
for business locations or
Tuesday-Saturday
for most residential locations and up to 14 days in advance.
You must have a Return label issued to you by an authorized FedEx Ground shipper. This page is NOT for FedEx Ground Call Tags or FedEx Ground customer 'call-in' pickups.
Packages picked up from a residence may have one additional transit day; for faster returns, packages can be dropped off at FedEx staffed locations.
The pickup window for Business locations is 8am-6pm and most Residences is 8am-8pm. Use the special instructions to request an alternative time frame or other pickup comments. These requests are not guaranteed to be accommodated. (Limit 65 characters including spaces).