Welcome to the new
FedEx^® Reporting

Get Started

Don’t have an account? Register here.

Here’s what you’ll find on this page:

Better, faster, easier reporting

FedEx Reporting provides you with access to real-time critical shipment data at your fingertips. View your dashboard for an at-a-glance summary of your shipment trends and charges, run detailed reports more quickly and easily, set your preferences and use filters to personalize your experience.

Check out the video to learn more about what FedEx Reporting can do for you.

Please note, FedEx Reporting Online will be discontinued as of January 25, 2025. Read more about this change.

Customizing your dashboard

Watch demos for customizing your dashboard, creating reports, and managing settings. Discover how FedEx^® Reporting streamlines and filters account information to provide you with easy-to-use data.

Getting started

What's new?

March 2024

Shipper summary report available
View an expense and volume summary by shipper.

Shipper summary report to view expense and volume by shipper

February 2024

Data for expense and volume dashboard
View and download the data used in your expense and volume dashboard.

Account master report available
View itemized account data for a specific account including revenue, territory, first ship date, status, and summarized charge information.

Account master report to view itemized account data including revenue, summarized charge info. and more

Enhanced account group creation process
Easily see the various accounts as added or removed before saving as a new account group.

December 2023

Surcharge summary report available
Create a surcharge summary report showing a summary of all surcharges, plus duty and tax charges.

Surcharge summary report showing summary of all surcharges, plus duty and tax charges

November 2023

New reports available

Surcharge detail, dimmed packages, and address correction reports are available.

FedEx Ground Economy tracking numbers

Both USPS and FedEx Tracking numbers for your FedEx Ground Economy shipments are available in your reports.

Virtual assistant

Request help from the virtual assistant to get assistance with common tasks.

May 2023

Report enhancements and translations

Access freight-specific reports and dashboard.
Customize detailed reports to include only the information you need.
Invite your team members to run reports.
Create and manage reports in the language you prefer.

What's next?

In the coming months, you’ll be able to:

Request reports in Excel format (in addition to CSV)
Extend recurring reports so they don’t expire

How to sign up

If you already use FedEx Reporting Online, you don’t need to sign up for the new tool. You can log in using your current credentials. Then follow these steps:

Before your first login, clear your browser cache
and cookies.
After logging in for the first time, set your preferences and click Save and Continue.
Select your Account Numbers from the available list.
Click Save and Finish.
Explore the new dashboard page.

Not currently using FedEx Reporting Online? You’ll need to register.

Start by bookmarking this page.
Register to use the tool.
Use your bookmark to return to this page in case you’re redirected.
Click Get Started at the top to access the new tool.

Frequently asked questions

General questions

What is FedEx Reporting?

FedEx Reporting is a web-based application that enables you to request, view and download reports concerning the business activity you have with FedEx. FedEx Reporting allows you to check the status of current report requests, schedule weekly and/or monthly reports, and invite other registered users to access your accounts. All data in FedEx Reporting reflects shipments that have been invoiced.

What does FedEx Reporting include?

All data for FedEx Express^® and FedEx Ground^® shipments that have been invoiced. FedEx Freight^® (LTL) shipments reflect shipments that are in transit and have been invoiced. Please note, we are constantly updating the application with new and exciting features.

What is the dashboard used for?

FedEx Reporting includes both an Expense and Volume Summary dashboard and a Freight Account Summary dashboard. With these dashboards you can see your data at a glance and drill down to get more detail.

How do I find an explanation for a service type?

Explanations of all FedEx shipping options are available in the FedEx Service Guide on fedex.com.

Can I still use FedEx Reporting Online?

FedEx Reporting Online will be discontinued as of January 25, 2025. After that time, you will be able to use the improved FedEx^® Reporting experience exclusively for all your reporting needs. Your recurring reports and account groups will be migrated to the new tool in advance.

Recommended actions before the change:

Download and save any reports from FedEx Reporting Online that you may need
Save details for customer report templates to use in FedEx Reporting

What actions do I need to take to prepare for the transition to the new FedEx Reporting in January 2024?

In the familiar FedEx Reporting Online:

Document the parameters for your account groups and any recurring reports to recreate in FedEx Reporting as required.
Download and save any reports from FedEx Reporting Online that you may need after January 2024.
Save details for custom report templates to use in FedEx Reporting

What types of reports can I request?

Currently, FedEx Reporting offers several reports including Shipment Detail, Surcharge Summary, Account Master and Shipper Summary. All of the familiar reports will be available by November 1, 2024.

How many months of reporting data can I request?

You can request up to 24 months of data on your dashboard and in your reports.

When will the other reports I use be available?

Additional reports will be available in the future. We’ll be adding new reports (and other features) periodically.

Where are my groups I use to run reports?

You can create new groups to run reports for by going to Manage accounts and groups and clicking on Groups.

Do I need to register to run reports?

If you’ve never used FedEx Reporting Online, you may need to register for FedEx Reporting. See How to sign up for instructions to register.

Why must I set preferences before using FedEx Reporting?

Setting preferences allows you to see your dashboard and run reports the way you want. You can set preferences like date and time, weight and dimensions, currency, and more.

Where are my administration options?

Administrative options are now available in the upgraded FedEx Reporting tool.

Why did I receive an error when accessing the tool or trying to download a report?

Try clearing your cache and cookies to see if that fixes the problem. If it persists, contact FedEx Technical Support at 1.877.339.2774. Be prepared by having your nine-digit FedEx account number and fedex.com login credentials (user ID) handy when you call.

What if I need more help?

If you have an issue you just can’t solve, reach out to your account executive (businesses) or contact customer service (individuals) at 1.800.GoFedEx 1.800.463.3339.

Where can I get technical assistance?

Contact FedEx Technical Support at 1.877.339.2774. Be prepared by having your nine-digit FedEx account number and fedex.com login credentials (user ID) handy when you call.

Who do I contact if I have questions about invoice- or billing-related data in my reports?

Questions concerning specific invoice- or billing-related data should be directed to Revenue Services at 1.800.622.1147.

How do I know FedEx is protecting the information about my shipments that I’m transferring electronically?

FedEx is committed to managing all information associated with your account with the highest standards of information security. All data is encrypted using highly secure protocols. For more information on privacy and security, visit the FedEx Trust Center.