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Printer-Friendly FedEx Transportation Management Services
General Questions
- What is FedEx Transportation Management?
- FedEx Transportation Management is an outsourced management solution that provides optimized, multi-modal, door-to-door transportation management service by leveraging the FedEx operating companies and selected core carriers. This services benefits customers by improving order/shipment management, increasing asset and labor efficiency through effective transportation planning, improving inventory management and production planning and reallocating resources to focus on core competencies.
- What value does FedEx Transportation Management bring to a customer?
- The primary benefit realized by the customer through outsourcing transportation management is their ability to focus their resources on the organizations core competencies. FedEx Transportation Management provides extensive services that include transportation order acquisition, shipment planning, shipment tendering, shipment monitoring, freight bill audit and pay, and visibility via Internet management reporting. We leverage the physical infrastructure and expertise of the FedEx Operating Companies to provide the:
- Most reliable transportation solution available in the market place
- Multi-modal, time definite transportation management
- Standard transportation processes
- Standard carrier administration and compliance
- Processes, technology, and expertise of FedEx
- Is FedEx Transportation Management carrier neutral?
- With FedEx Transportation Management, we leverage our family of companies to provide air, expedited, small package, and LTL transportation services. As an extension of harnessing multi-modal transportation capabilities we leverage selected core carriers to provide truckload, intermodal, bulk, and special requirements services.
Core carriers are selected based on service performance, systems capability, competitive pricing, ICC certificate of authority, DOT safety rating report, and insurance coverage. - Why should I choose FedEx Transportation Management over the competition?
- Visibility - FedEx Transportation Management gives you access to a complete view of your products as they move through the supply chain. Whether it's your suppliers or vendors, our leading technology infrastructure provides in-depth visibility and connectivity to all your trading partners.
Speed - After an order is entered, FedEx goes to work optimizing the order's path to your customer's door. Our service provides a single point of entry for the management of multi-modal functions, which streamlines paperwork and eliminates many of the redundancies and errors that can impede a successful delivery. It's everything you need to move a shipment seamlessly from point to point:- Order administration - Data verification and order aggregation streamline the shipment planning process.
- Shipment planning/management - Disciplined shipment planning/management delivers shipments where, when, and how customers expect them.
- Freight bill and audit payment - Improves efficiency by reducing the need for administrative resources dedicated to non-core activities.
- Consolidated invoice and reporting - A single invoice for transportation activities speeds administrative tasks.
Flexibility - Using FedEx SupplyChain Systems, you get the flexibility of choosing the transportation modes that best fit your operational structure - without the cost of maintaining dedicated delivery resources. We leverage our network of global transportation resources to ease the complexities of competing internationally and help you smoothly deliver your products to new markets and customers. What's more, as part of one of the world's leading e-commerce companies, we know how to integrate sophisticated back-end technology with the transportation resources necessary to do business in breakthrough ways. - Does FedEx Transportation Management have international capabilities?
- FedEx Transportation Management leverages the services offered by FedEx Trade Networks to deliver international multi-modal transportation and ease the complexities of global trade through its duty drawback, trade consulting, freight forwarding, customs brokerage, and cargo insurance offerings.
Sales and Implementation Related
- How do I find more product information about FedEx Transportation Management?
- FedEx Transportation Management is a contractual service that is sold through FedEx SupplyChain Systems. For more information, call 1-800-222-7657.
Billing and Customer Services Related
- What is the pricing structure for FedEx Transportation Management?
- Weekly fixed management fee with a variable transaction charge.
- Should I call 1.800.Go.FedEx for customer service related questions?
- No. When you select FedEx Transportation Management, a specialized, dedicated team is assigned to your account.
Shipping Related
- What kinds of transportation modes are available through FedEx Transportation Management?
- FedEx harnesses the transportation mode continuum by leveraging its operating companies and core carriers to provide air, expedited, LTL, small package, truckload, intermodal, bulk, and special requirement services.
Visibility Related
- How can I trace and track shipments using FedEx Transportation Management?
- As a FedEx Transportation Management customer, you can view content related to your shipments through the FedEx Transportation Management Online tool available on fedex.com.
- What types of reports are available with FedEx Transportation Management, and how are the reports provided?
- Through fedex.com, we offer secure access to reports that are configurable to meet your business requirements:
- Premium freight bill
- Direct shipment
- Total for all services
- Shipment status
- Mode of service
- Lane analysis
- Monthly freight summary
- Carrier shipment detail
- Carrier summary
- Location detail shipment
- Accessorial charges
- Location management summary
- Summary of shipment costs
- Premium freight bill
- What kind of privacy protection do I have?
- Your privacy is protected, as only authorized users have access to FedEx Transportation Management Online Tools.