Get in touch with
customer support
customer support
Get in touch with
customer support
When you have a question, we’re here.
When you have a question,
we’re here.
1.800.GoFedEx
1.800.GoFedEx
Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with
shipping questions and concerns. Get information for express, ground, freight, international, and other services.
Plus, access these resources.
Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services.
Plus, access these resources.
- Get support for all your FedEx Custom Critical® shipments.
- See who to contact for FedEx Logistics questions.
- Explore self-service tools for every stage of shipping.
Browse contact information by location or service
Browse contact information
by location or service
-
Packages, envelopes, and
air freight—North America -
Packages, envelopes, and
air freight—Other regions -
Less-than-truckload (LTL)
freight shipments
U.S. Customer Service
1.800.GoFedEx 1.800.463.3339
FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN 38116
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U.S. Customer Service
1.800.GoFedEx 1.800.463.3339
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
| USA and Canada | 1.800.GoFedEx 1.800.463.3339 IVR Phone Menu |
|
| U.S. International Customer Service | 1.800.247.4747 | FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 |
| U.S. TDD (Telephone Device for the Deaf) Services 7 a.m.-8 p.m. CST |
FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116 |
|
| Hearing Impaired Relay Desk | FedEx TDD/Hearing Impaired Customer Service Operations 3885 Airways Blvd. Module J 2nd floor Memphis, TN 38116 |
|
| U.S. Billing Inquiries | 1.800.622.1147 |
FedEx Corp. Revenue Services 3965 Airways, Module G Memphis, TN 38116 |
| Cargo Claims Inquiries | 1.800.GoFedEx 1.800.463.3339 |
|
| U.S. FedEx Air Freight services (shipments over 150 lbs.) | 1.800.332.0807 (U.S. FedEx Air Freight services), Say “freight services“ | FedEx Customer Relations 3875 Airways, Module H3 Department 4634 Memphis, TN 38116 |
| Surface Expedite North America |
1.800.762.3787 toll-free | FedEx Custom Critical P.O. Box 5000 |
| White Glove Services® | 800.255.2431 toll-free | FedEx Custom Critical P.O. Box 5000 |
| Freight Solutions | 888-444-5900 toll-free |
FedEx Truckload Brokerage P.O. Box 5000 |
| FedEx Customer Service | 1.800.GoFedEx 1.800.463.3339 |
Small package/envelope Inquiries: International and/or domestic parcel services (less than 150 lbs). |
| FedEx Logistics Customer Contact Center 8 a.m. - 8 p.m. ET Email: ftn_us@fedex.com U.S./Canada/Mexico Border Customer Service |
1.800.249.2953 |
FedEx Logistics Transport & Brokerage Customer Contact Center FedEx Logistics Services: Customer setups, rate quote assistance, general account information and assistance |
Bypass the customer service call
with these tools and resources
Bypass the customer service call with these tools and resources
Browse our video collection to see step-by-step guidance for managing your account, shipping, packing, and more.