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FedEx Archives: 1997 Press Releases

( BW)(FEDERAL-EXPRESS)(FDX) FedEx Focuses on Delivery; Offers Advice to Customers at Drop-Off Locations

Business Editors

MEMPHIS, Tenn.--(BUSINESS WIRE)--Aug. 15, 1997-- To sustain a high level of service, Federal Express Corp. (FedEx) will focus on delivery rather than pickup every Saturday until the end of the UPS strike. By emphasizing delivery, FedEx will be able to deliver the maximum number of packages to their destinations on a timely basis and to prepare for the coming business week when customers ship more than on the weekend. Previously announced changes in Saturday pickup service remain in effect. The strike against UPS has added volume to the FedEx system. To maintain service performance, the company has hired temporary workers, added flights and increased trucking operations. In addition, FedEx employees are working overtime and hundreds of employees in staff positions are volunteering to work without pay at nights and during the weekend. -0- *T The company offers the following tips to customers who plan to ship on Saturday: -- Do expect Saturday deliveries to be completed as usual. -- Do take packages only to the FedEx World Service Centers which are normally open on Saturdays. These will be open at their regularly scheduled time, but increased volumes can result in restricted hours at individual locations. -- Do remember that FedEx couriers will pick up only from regularly scheduled Saturday customers and drop boxes regularly served on Saturday. -- Do keep in mind that each customer may ship no more than five packages daily at FedEx drop-off locations. -- Do remember that call-in pickups will not be available on Saturdays. -- Do expect some drop-off locations to be closed, depending on the local situation. *T While FedEx is trying to help new customers as much as possible, many locations are closing early to avoid delays and maintain good service performance. Federal Express is the world's largest express transportation company, providing fast and reliable services to 212 countries each working day. The company employs approximately 130,000 people, has nearly 43,000 drop-off locations, and operates more than 580 aircraft and 38,000 vehicles in its integrated global network. FedEx maintains electronic connections with more than 650,000 users via FedEx Powership(R), FedEx Ship(R) and FedEx interNetShip(SM). Federal Express reported revenues of $11.5 billion for its fiscal year ended May 31, 1997. *T FEDEX TIPS TO CUSTOMERS FOR WEEKDAY SHIPPING -- DO take your packages only to manned drop-off locations. FedEx is not responsible for packages left outside drop boxes or on the sidewalk. -- DO ship perishable items for next day delivery. -- DO plan to be at the drop-off location as early as possible; many locations have to close early because of increased volumes. -- DO have your package ready. It should be securely packed, wrapped properly and with all paperwork completed. -- DO have your account information or check or credit card ready. -- DO pick up packing supplies for future shipments during this visit; it will save time later. -- DO monitor the Federal Express Web site, http://www.fedex.com . It has valuable information about drop-off locations and allows you to track the status of your package. If you have a FedEx account number, consider using FedEx interNetShip(SM) to prepare your package label. -- DO be prepared for further limits on the number of packages you can ship. Conditions will change depending on local situations. *T --30--LB/na* CONTACT: Federal Express, Memphis Media Relations, 901/395-5007 KEYWORD: TENNESSEE INDUSTRY KEYWORD: TRANSPORTATION URL: http://www.fedex.com Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: http://www.businesswire.com