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FedEx Archives: 1997 Press Releases

( BW)(FEDERAL-EXPRESS)(FDX) FedEx Adjusts Saturday Pickups to Better Meet Customers' Needs

Business Editors

MEMPHIS, Tenn.--(BUSINESS WIRE)--Aug. 7, 1997--Federal Express Corp. (NYSE: FDX)(FedEx) will limit its pickup service on Saturday, Aug. 9, and will focus on deliveries so that FedEx can get more packages to their destinations as soon as possible.
The Teamsters strike against UPS continues to add substantial volume to the FedEx system, and FedEx employees have worked tirelessly to handle excessive demands.
Deliveries will continue as scheduled, and the service adjustment will affect only pickups. By limiting pickups and focusing on deliveries Saturday, the FedEx network should be better prepared for the next work week.
On Saturday, FedEx customers should expect that:
-- Saturday deliveries will be completed as usual. -- Only the FedEx World Service Centers which are normally open on Saturdays will be open regular hours. Increased volumes may result in restricted hours at individual locations. -- FedEx couriers will pick up only from regularly scheduled Saturday customers and regularly scheduled Saturday drop boxes. -- On-call pickups will not be available. -- Depending on the local situation, some drop-off locations may be closed.
"We realize many individuals have been inconvenienced by the Teamsters strike and appreciate customers understanding as we try to help as much as we can," said Alan B. Graf Jr., executive vice president and chief financial officer, Federal Express.
The company offered the following advice to shippers: -- Plan ahead. Remember that pickup times have changed and limits are in effect. -- Use FedEx's Internet site, http://www.fedex.com, for drop-off locations, service updates and to track the status of packages. -- Remember that C.O.D. packages are being held at the nearest delivery location for pickup by the recipient.
Federal Express is the world's largest express transportation company, providing fast and reliable services to 212 countries each working day. The company employs approximately 130,000 people, has nearly 43,000 drop-off locations and operates more that 580 aircraft and 38,000 vehicles in its integrated global network. FedEx maintains electronic connections with more than 650,000 users via FedEx Powership(R), FedEx Ship(R) and FedEx interNetShip(SM). Federal Express reported revenues of $11.5 billion for its fiscal year ended May 31, 1997.
--30--EB/na* CONTACT: Federal Express Corp., Memphis Media Relations, 901/395-5007 KEYWORD: TENNESSEE INDUSTRY KEYWORD: TRANSPORTATION URL: http://www.fedex.com Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: http://www.businesswire.com