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About FedEx
FedEx Archives: 2003 Press Releases
FedEx Express Honors Employees' Acts of Courage and Exemplary Dedication to Customer ServiceMEMPHIS, Tenn.--(BUSINESS WIRE)--Oct. 28, 2003-- Total of 165 Employees Receive Coveted Humanitarian or Purple Promise Award at Special Ceremony Demonstrating quick thinking and dedicated service to others, FedEx Express employees saved lives, brought criminals to justice, and conquered unforeseen customer service challenges during the past year. At a special ceremony on October 23, 2003, FedEx Express, a subsidiary of FedEx Corp. (NYSE:FDX), honored an elite group of employees whose unselfish and heroic acts were recognized with the presentation of one of two prestigious awards, the Humanitarian or Purple Promise Award. "FedEx values its People first and believes that they are the heart and soul of the company. For more than 20 years, individual employees have made the decision to reach out and help those in need or in danger and to go the extra mile for their customers," said David J. Bronczek, president and CEO of FedEx Express. "It is most appropriate that FedEx recognizes them for their contributions to the greater community and to the company's continuing success." Seventy-five employees received the Humanitarian Award, which recognizes employees whose special acts, particularly in life-threatening situations, promote human welfare and community responsibility. Ninety employees received Purple Promise Awards, which commend employees who demonstrate exceptional on-the-job performance or conduct unselfish acts that enhance FedEx customer service. This year's recipients include representatives from 37 different states and 4 countries. The following describes some of this year's Humanitarian Award stories. The award is given to those who reach out to others in need: Kenneth Giles, Ramp Transport Driver, Ontario, Calif. Giles witnessed a police helicopter crash, called 911 and rushed to the aid of the two men on board. He and another passerby dragged the men out of the burning helicopter before it burst into flames. Giles has been recognized for his actions by many local organizations including the Ontario, Calif. Police Dept.; Ontario, Calif. City Council; Claremont, Calif. Police Council and the California Sheriffs Association. Michael Hughes, Courier, Amarillo, Texas On his route, Hughes saw a vehicle drive over an ice patch, roll three times and land in a field 70 yards away from the road. He immediately went to the victims' aid and pulled a two-year-old girl and her mother from the wreckage. Because the area was remote, Hughes transported both the mother and child to a local hospital 25 minutes away. Afterward, he made several inquiries into their conditions and sent the little girl a toy bear. Tracy Ries, Courier, Sioux Falls, S. D. On her morning route on a cold December day, Ries twice noticed a van parked on the side of a rural road with its engine running. When she stopped the second time, she found an 18-month-old child in a car seat, but could not find a driver. Because the vehicle was filled with exhaust fumes and the temperature was below freezing, Ries took the child to a safe location leaving a note on the van to explain her actions. The police were able to locate the van owner who had experienced a seizure and walked away from his vehicle not remembering where he left his vehicle with his child in it. Below are several stories summarizing the actions of several of the Purple Promise Award recipients. The award goes to employees who truly go "above and beyond" for their customers. Vincent Bruno, Ramp Agent, and John Crawford, Senior Operations Support Specialist, Fort Myers, Fla. After learning on a Friday that the only bridge connecting Sanibel Island to mainland Florida would be closed for emergency repairs on Monday and that the couriers would not be able to make their deliveries that day, Bruno and Crawford volunteered their time off and personal equipment to ensure that customers received their packages on time. Bruno, who was on vacation, volunteered his time and boat to transport couriers and packages back and forth from the island. Crawford and his family organized the logistics, using Crawford's personal equipment to transport the packages via boat to prearranged delivery vans, ensuring that more than 200 packages shipments reached their destination on time. Bernard Lyons, Courier, Mount Vernon, N.Y. Late on a Saturday afternoon, after normal pick up operations had ended, Lyons received a call regarding an urgent package at a medical center that had to be picked up and sent out that night. The package contained bone marrow, which had to be in New Mexico within three days or the marrow would be useless. Lyons picked up the package from the medical center and drove it to the airport with a Newark Police escort. The package made the last FedEx flight out that night and the marrow was successfully delivered to its destination, well before its efficacy could expire. About FedEx With annual revenues of $23 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less- than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, North America's largest customs broker and a provider of international freight forwarding and trade facilitation services. FedEx ranked highest in the J.D. Power and Associates 2002 Small Package Delivery Service Business Customer Satisfaction Study(SM) in the categories of air, ground and international delivery services. EDITOR'S NOTE - Following is a complete listing of 2003 Humanitarian and Purple Promise Award recipients.
2003 Humanitarian and Purple Promise Recipients
Mark J. Abbott, Los Angeles, CA
David G. Albritton, Savanna, GA
James K. Almlie, Anchorage, AK
James C. Amrine, Montrose, CO
Robert A. Astin, Raynham, MA
James L. Aukee, Rhinelander, WI
Adrian Balderrama, Apodaca, Mexico
Wayne D. Beck Sr., Augusta, GA
Ozella C. Becote, High Point, NC
David H. Bedward, New York, NY
Dave B. Bell, Irving, TX
Oscar E. Bernal, Cancun, Mexico
Fernando Beres, Buenos Aires, Argentina
Craig A. Bergeson, Memphis, TN
Kathleen M. Bergeson, Memphis, TN
Ricky A. Bobb, New York, NY
Sheryl R. Boyd, Richardson, TX
Tony B. Bridges, Atlanta, GA
Barbara M. Brown, Memphis, TN
Vincent Bruno, Fort Myers, FL
Thomas P. Burgess, Miami, FL
James W. Burmesch, Milwaukee, WI
Raymon L. Burns, Waukegan, IL
Arlene K. Cairns, Mississauga, Canada
Judy S. Caldwell, Covington, LA
Cesar Cano, Guadalajara, Mexico
Lyane M. Carbonell, Carolina, Puerto Rico
Andamo A. Carr, Naples, FL
Joseph M. Carroll, Pittstown, PA
Matthew D. Chard, Salt Lake City, UT
Manlee J. Chavez, Arvada, CO
Anthony D. Church, Blountville, TN
Jill S. Clark, Orlando, FL
Michael Clement, St. Laurent, Quebec, Canada
Mark T. Connolly, South Boston, MA
Richard A. Conti, Mount Vernon, NY
Robert E. Conti, Memphis, TN
John S. Crawford, Ft. Lauderdale, FL
James P. Davins, North Haven, CT
David A. Davis, Kingstown, St. Vincent
William O. Davis, III, Blue Ash, OH
Eduardo de la Mora, Toluca, Mexico
Dianne Delu, Phoenix, AZ
William G. Dias, Medford, OR
Patricia S. Doster, Irvine, CA
Steven J. Dragulski, Oriskany, NY
John O. Dukeman, Colorado Springs, CO
Gary D. Dyson, Memphis, TN
John Z. Elliott, North Miami, FL
Lonnie G. Ellis, New Orleans, LA
Leslie M. Engle, Flint, MI
Tory J. Eugene, Ft. Lauderdale, FL
Dennis L. Evans, Owatonna, MN
Douglas L. Evitt, Tallahassee, FL
Gabriela Fernandez, Naucalpan, Mexico
Melvin L. Fleetwood, Hampton, VA
Whitney M. Fletcher, North Syracuse, NY
Vincent J. Flores, Marietta, GA
Loran D. Ford, Ft. Worth, TX
Dean E. Foster, Raynham, MA
Francis Fournier, Ocala, FL
Gregory W. Fox, Atlanta, GA
Bruce T. Frank, Gulfport, MS
Cindy Jo G. Fritzel, Arvada, CO
John M. Galicia, Reno, NV
Richard J. Gardner, Duluth, MN
Jacob K. Gazaway, Gainesville, GA
Maureen A. George, Charleston, SC
Robert E. Gilbert, Minneapolis, MN
Kenneth D. Giles, Ontario, CA
Todd A. Gosney, Houston, TX
Lisa M. Grant, Norfolk, VA
Ted L. Hair, Lincoln, NE
Richard L. Haberly, Seattle, WA
Mark A. Hargreave, Portage, MI
Joseph M. Haring, Youngstown, OH
William C. Heaslet, Memphis, TN
Charlene Henry, Eatontown, NJ
Donald E. Hickox, Memphis, TN
Edward G. Himich, Jr., Cranberry Township, PA
Thomas J. Hodock II, High Point, NC
Judith M. Holmlund, Tampa, FL
Thomas K. Horan, Hicksville, NY
Lisa A. Horne, Columbia, TN
Michael R. Hughes, Amarillo, TX
Deirdre L. Karski, Mississauga, Canada
Tanvir Kazmi, Memphis, TN
Anne L. Keck, Minot, ND
Tom R. Kellam, Greenville, TX
D. Steven Kellett, Memphis, TN
Daniel L. King, Fairbanks, AK
Crystal A. Kochka, Plum, Pennsylvania
Joseph W. Komorowski, Mahwah, NJ
Mark E. Kysor, Memphis, TN
Jason A. Langlo, Gainesville, GA
Nicholas R. Larkin, Montrose, CO
Robert W. Lewis, Brooklyn, NY
Alejandro M. Lopez, Naucalpan, Mexico
Wendy A. Lucas, Memphis, TN
Bernard Lyons, Mount Vernon, NY
Nancy E. Martin, Montrose, CO
Christopher J. McAndrew, Oriskany, NY
Scott J. McDonald, Gainesville, GA
Erin McManamna, Vancouver, British Columbia, Canada
Robert J. McMillan, Salt Lake City, UT
Arthur Medrano, Irving, TX
Ronald B. Michael, St. George, UT
Timothy S. Miller, Maywood, NJ
Ralph E. Miller, Baltimore, MD
Robert L. Moody, Compton, CA
Robert S. Muggeo, Oriskany, NY
Joseph C. Mynaugh, Baltimore, MD
Tyler S. Noel, Memphis, TN
Walter J. Nolte, Denver, CO
Leisa G. Norris, High Point, NC
Paula C. Olesky, Pittston, PA
Lawrence A. Orellano, Newark, NJ
Rene A. Ortiz, West Columbia, SC
Mario C. Paez, Naucalpan, Mexico
Carol C. Parker, Ft. Lauderdale, FL
Faith M. Pawlik, Memphis, TN
Tyler S. Perkins, Missoula, MT
Stephen G. Phelps, Batesville, MS
Larry T. Pike, Lagrange, GA
Michael B. Plainte, Greensboro, NC
Sophia D. Porter, Memphis, TN
Fran K. Presley, Seattle, WA
Christopher A. Puglisi, Baltimore, MD
Paul C. Reding, Plattsburgh, NY
Susan D. Reeves, Seattle, WA
Rick G. Reh, Windsor, Ontario, Canada
Tracy S. Ries, Sioux Falls, SD
William J. Rime, Orem, UT
Ramiro Rodriguez, Jr., Pharr, TX
Darlene P. Root, Billings, MT
Susan L. Rowe, Blue Ash, OH
Darrell L. Sanders, Pasco, WA
David B. Sartin, Peru, IL
Viviane Sayegh, St. Laurent, Quebec, Canada
Carmine F. Scarpa, Cedar Rapids, IA
Kristi Similar, Lancaster, TX
Georgia S. Simpson, Beltsville, MD
David H. Smith, Memphis, TN
Ronnie G. Smith, Boise, ID
Gregory S. Stockton, Indianapolis, IN
Sandra D. Taylor, Memphis, TN
Timothy N. Thomas, Memphis, TN
Joseph W. Thorpe, West Columbia, SC
William G. Van Pelt, South Holland, IL
Noe Vazquez, Mexico City, Mexico
Noel A. Vazquez, Jamaica, NY
Ma Luisa Vega, Mexico City, Mexico
Roberta N. Verain, Schaumburg, IL
Gabriele E. Verrocchio, Binghamton, NY
Raymond A. Visconti Jr., Memphis, TN
Curtis L. Vinson, Hampton, VA
Michael D. Wale, Houston, TX
Jeffrey J. Walker, Scottsdale, AZ
Kenneth L. Welsh, Concord, NC
Joseph E. Webb, Tupelo, MS
Reginald L. Whitney, Memphis, TN
Sherry L. Wilhelm, Memphis, TN
Everton J. Williamson, Atlanta, GA
Euthron T. York, Kingstown, St. Vincent
Business Editors --30--JB/na*
CONTACT: FedEx Corp., Memphis
Media Relations:
Sally Davenport, 901-434-7765
KEYWORD: TENNESSEE
INDUSTRY KEYWORD: TRANSPORTATION AIRLINES
SOURCE: FedEx Corp.
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