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FedEx Archives: 2003 Press Releases


FedEx Supply Chain Services, Cap Gemini Ernst & Young Harness Respective Experience to Bring Greater Supply Chain Value to Customers



    Business Editors
    MEMPHIS, Tenn. & NEW YORK--(BUSINESS WIRE)--Sept. 22, 2003--

Companies Announce Launch of Enhanced, Integrated Supply Chain Management Platform; Marketing Agreement Also Inked

    FedEx Supply Chain Services, Inc., a subsidiary of FedEx Corp. (NYSE:FDX), has joined forces with Cap Gemini Ernst & Young U.S. LLC in launching a new integrated technology platform that enhances the industry-leading supply chain capabilities of FedEx.
    The new platform provides seamless connectivity to proven FedEx fulfillment and transportation-management solutions. Customers demanding greater supply chain reliability and value can now look to FedEx Supply Chain Services for even more innovative solutions.
    "FedEx Fulfillment Services and FedEx Transportation Management combine the multi-tiered systems integration experience of Cap Gemini Ernst & Young and the operational excellence of FedEx to offer customers stronger supply chain management capabilities," said Douglas Witt, chief executive officer of FedEx Supply Chain Services. "With these services on an integrated platform, our customers will have enhanced visibility to movement in their supply chain, providing us with the ability to better manage customer inventory, lower customer operational costs and free up customer capital for investment in other areas."

    Other platform solution benefits for customers include:

-- Real-time visibility: view orders as they move through the supply chain;
-- Connectivity: provides accessibility, simplicity, and flexibility;
-- Ease of implementation: short, cost-effective implementation cycle; and
-- State-of-the-art optimization: drives supply chain efficiency.

    Tellabs, Inc., a telecommunications company based in Naperville, Ill., sees the platform integration as another progressive step by FedEx Supply Chain Services in expanding its capabilities and commitment to help customers improve their supply chains.
    "With its solutions, FedEx Supply Chain Services is managing more than 40 transportation providers for Tellabs," said John Brots, vice president of North American Operations for Tellabs. "FedEx provides single-point supply chain management that helps Tellabs create the best customer experience possible."
    Rick Gonzalez, logistics director for Tellabs, points out that the FedEx solution "is one of the best checks and balances systems throughout the supply-chain logistics network for ensuring continuous, real-time monitoring of deliveries that meet our customers' needs."
    Coupled with introduction of the platform, FedEx Supply Chain Services and Cap Gemini Ernst & Young also have entered into a multi-year agreement to market the industry-leading capabilities of FedEx Supply Chain Services, focusing on the value of the enhanced service offerings.
    FedEx Supply Chain Services will benefit from the technology integration experience and supply chain reputation of Cap Gemini Ernst & Young in the market. In turn, Cap Gemini Ernst & Young will benefit from providing multi-year, transaction-fee based integration and outsourcing services to FedEx.
    "Aligning FedEx's highly reliable transportation management and fulfillment capabilities with our technology integration and outsourcing services creates a highly innovative, industry shaping supply chain solution for our customers," said John McCain, Americas chief executive officer for Cap Gemini Ernst & Young. "The platform allows Cap Gemini Ernst & Young to expand our business process outsourcing capabilities through a network that leverages the strength of both organizations. We truly believe that our customers can become the big winners with this solution."

    About FedEx Supply Chain Services

    FedEx Supply Chain Services provides transportation management, fulfillment and fleet services to improve the supply-chain performance of its customers, and offers process discipline through flexible and scalable solutions.

    About FedEx Corp.

    With annual revenues of $23 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less-than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, North America's largest customs broker and a provider of international freight forwarding and trade facilitation services. FedEx ranked highest in the J.D. Power and Associates 2002 Small Package Delivery Service Business Customer Satisfaction Study(SM) in the categories of air, ground and international delivery services.

    About Cap Gemini Ernst & Young Group

    The Cap Gemini Ernst & Young Group is one of the world's largest providers of Consulting, Technology and Outsourcing services. The company helps businesses implement growth strategies and leverage technology. The organization employs approximately 50,000 people worldwide and reported 2002 global revenues of 7.047 billion euros. More information about individual service lines, offices and research is available at www.cgey.com.

    --30--SH/na*

    CONTACT: FedEx Corp., Memphis
             Jim McCluskey, 901-434-7764
             or
             Cap Gemini Ernst & Young
             John Patterson, 917-934-8735

    KEYWORD: TENNESSEE
    INDUSTRY KEYWORD: TRANSPORTATION AIRLINES MARKETING AGREEMENTS
    SOURCE: FedEx Corp.

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