|
 |
|
|
|||
|
|
|
About FedEx
FedEx Archives: 2003 Press Releases
FedEx Brings ``Absolutely, Positively'' to the Freight Market; Unveils Money-Back Guarantee for Freight Customers Enhancing Full Portfolio of Transportation ServicesMEMPHIS, Tenn.--(BUSINESS WIRE)--Sept. 4, 2003--FedEx Corp. (NYSE: FDX), advancing its position as the transportation industry's most expansive solutions provider, will provide, through its FedEx Freight subsidiary, less-than-truckload freight (LTL) shippers the same type of money-back guaranteed delivery service long offered by FedEx Express and FedEx Ground. Effective September 15, FedEx Freight will enhance its superior regional and interregional LTL service with delivery supported by a money-back guarantee at no additional charge. "The LTL service offered by FedEx Freight is a vital component of the comprehensive supply chain solution that FedEx brings to the market, and a key differentiator for FedEx," said Douglas G. Duncan, president and CEO, FedEx Freight. "This money-back guarantee is an extension of the industry-leading service and reliability that customers have come to expect from FedEx and will further enhance our ability to offer the peace of mind that comes from choosing FedEx." Increasingly, customers are looking for a single-source provider to meet their shipping needs. The FedEx Freight money-back guarantee is another example of how FedEx delivers an unparalleled portfolio of services to meet the diverse and changing needs of the global marketplace. Customers seeking solutions across all key modes of transportation can rely on FedEx for the industry's leading service, and now, with this offering, even greater peace of mind - guaranteed. This recent announcement follows other innovative market offerings from FedEx Freight, including ocean and ground service from Asia to virtually all continental U.S. zip codes, leveraging the FedEx Ocean-Ground Distribution service. "It is clear that no other LTL provider can match the depth, service and experience of FedEx Freight," said Duncan. About FedEx Freight As a member of the FedEx Corp. family of companies, FedEx Freight is the $2.1 billion leading U.S. provider of next-day and second-day regional LTL freight services. With corporate offices in Memphis, Tenn., FedEx Freight is known for exceptional service, reliability and on-time performance. Through a comprehensive network of service centers and advanced information systems, FedEx Freight provides service to virtually all U.S. zip codes, including Alaska and Hawaii. Internationally, the company serves Canada, Mexico, Puerto Rico, Central and South America, the Caribbean, Europe and Asia. More information about FedEx Freight can be found at www.fedexfreight.fedex.com. About FedEx With annual revenues of $22 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less-than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, North America's largest customs broker and a provider of international freight forwarding and trade facilitation services. FedEx ranked highest in the J. D. Power and Associates 2002 Small Package Delivery Service Business Customer Satisfaction Study(SM) in the categories of air, ground and international delivery services. NOTE TO EDITORS: Press releases and additional information about FedEx Corp. and its operating companies can be found on the World Wide Web at http://www.fedex.com. --30--KH/na*
CONTACT: FedEx Freight, Memphis
Media Contact:
Debra Phillips, 901-434-3122
debra.phillips@fedex.com
KEYWORD: TENNESSEE ALASKA MEXICO INTERNATIONAL CANADA LATIN
AMERICA ASIA PACIFIC
INDUSTRY KEYWORD: TRANSPORTATION AIRLINES PRODUCT
SOURCE: FedEx Corp.
|
|
|
