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FedEx Archives: 2002 Press Releases

( BW)(TN-FEDEX)(FDX) FedEx Earns Top Awards for Online Shipping Tools; Web Marketing Association Taps FedEx InSight, FedEx Global Trade Manager as Industry-Leading Customer Services

Business Editors

MEMPHIS, Tenn.--(BUSINESS WIRE)--Oct. 2, 2002--FedEx Corp. (NYSE:FDX) has been honored by the Web Marketing Association for its continued high standard of excellence in customer-facing technologies through fedex.com. For the third consecutive year, FedEx has won the Best Transportation Web Site Award in the Web Marketing Association's 2002 WebAwards.

FedEx also earned a Standard of Excellence award for the second consecutive year for FedEx(R) Global Trade Manager(SM), a free, Internet-based service on fedex.com that helps small- and medium-sized businesses navigate the complex, fast-paced world of international commerce.

The Best Transportation Web Site Award was awarded to FedEx InSight(SM) (www.fedex.com/insight), a Web-based application that offers proactive, real-time information on the status of inbound, outbound and third-party FedEx Express shipments without entering a tracking number. Launched in late 2001 for FedEx Express, FedEx InSight is the next generation of tracking technology pioneered by FedEx.

FedEx Global Trade Manager is a one-stop source of international shipping tools and information that simplify many of the complexities of global trade. Among its features is an Estimate Duties and Taxes application that gives international shippers critical information about charges and fees they can expect in the overseas shipping process.

"These awards are proof of the steadfast commitment by FedEx to provide innovative and easy-to-use technologies that offer our customers clear competitive advantages," said Karen Rogers, FedEx vice president of fedex.com and customer experience management. "FedEx has leading online services to help small- and medium-size businesses manage their businesses more effectively."
The award acknowledges FedEx as having the top Web site in the industry in head-to-head comparison to other transportation companies.

The Web Marketing Association's WebAwards is an annual competition that is designed to judge corporate Web sites against an Internet standard and peer sites within respective industries. Judges for this year's WebAward competition noted that FedEx InSight is a "very intuitive and very clean tool that did a good job." More information about the 2002 WebAwards is available online at http://www.webaward.org.

About FedEx

With annual revenues of $21 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second-largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less-than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs clearance, international freight forwarding and trade facilitation.

NOTE TO EDITORS: FedEx Corp. press releases are available on the World Wide Web at www.fedex.com.

    --30--CM/na*

    CONTACT: FedEx Corp., Memphis
             Jim McCluskey, 901/434-7764
             jmmccluskey@fedex.com

    KEYWORD: TENNESSEE
    INDUSTRY KEYWORD: AIRLINES E-COMMERCE INTERNET TRANSPORTATION
    SOURCE: FedEx Corp.