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About FedEx
FedEx Archives: 2001 Press Releases
( BW)(TN-FEDEX)(FDX) Holiday Countdown: Shoppers Hustle, FedEx Bustles; Boxes, Bytes Surge through Physical, Virtual Networks
NOTE: Multimedia assets and photos relating to this story will be available for journalists to download beginning today at www.newstream.com and at www.businesswire.com and at www.radiospace.com MEMPHIS, Tenn.--(BUSINESS WIRE)--Dec. 17, 2001--FedEx Corp. (NYSE:FDX), the company that invented overnight delivery service, stands ready to bring more last-minute gifts and packages to homes and businesses this week than at any other time of the year. FedEx expects Wednesday to be its busiest day of the year when about 6 million shipments will move through its global networks. As package volumes hit peak levels, eager shippers and recipients going online are pushing transactions on fedex.com to record levels--even after significant increases in 2000. Already this month, daily shipments generated on fedex.com topped the 300,000 mark, and FedEx expects its busiest peak day is still ahead. The 300,000 daily shipments are more than double the number of daily shipments handled on fedex.com at this time last year. Still plenty of time Although Wednesday is expected to be the busiest for FedEx, world-champion procrastinators still have plenty of time: They can ship as late as Saturday through FedEx Express for delivery Christmas Eve. Here are the shipping solutions available to be sure shipments arrive before Christmas:
Ship with confidence--FedEx is prepared In addition, the FedEx money-back guarantees for service (as described in the FedEx Service Guide) remain in effect throughout the holidays for all FedEx Express services--another indication that FedEx is well prepared to meet customers' shipping needs this holiday season. "Customers can be confident when shipping with FedEx this holiday season," said David J. Bronczek, president and CEO of FedEx Express. "We offer on-line tools at fedex.com that allow both the shipper and the recipient to track the progress of a shipment, and use of these tools doubles during the month of December. And, as always, we have proven contingency plans that help us constantly adjust our network to handle severe weather, spikes in volume, and other challenges as they occur." FedEx Express even has its own team of meteorologists who monitor weather conditions and issue forecasts, and its Global Operations Control Center (GOCC) can respond with routing and operational changes for its air and ground fleets within minutes. Home Delivery, fedex.com show strongest growth Shipment volumes at FedEx Express and FedEx Ground routinely increase substantially during the holidays, but this year FedEx Home Delivery is expected to show the largest percentage increase of all--a doubling from non-peak season average daily levels. Daily volumes for this neighborhood-friendly, reliable, residential-only service will be about six times greater than during the last holiday season. More than 12,000 shippers, including many popular online retailers, depend on FedEx Home Delivery to handle their merchandise. Meanwhile, the year-to-year increase in volume of shipments processed online through fedex.com reflects the Web site's status as one of the most-trusted and most-used in the online community. "Fedex.com consistently ranks as one of the best Web sites in terms of ease of use, speed and value, according to leading publications and research groups," said Laurie A. Tucker, senior vice president of global marketing at FedEx. "As a result, the fact that more and more holiday shippers and shoppers are using it comes as no surprise, as we expect even more growth in the years ahead." About FedEx Corp. With annual revenues of $20 billion, FedEx Corp. (NYSE:FDX) is the premier global provider of transportation, logistics, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second-largest provider of small-package ground delivery service; FedEx Freight, a leading provider of regional less-than-truckload freight services; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions. NOTE TO EDITORS: FedEx press releases are available on the World Wide Web at http://www.fedex.com. ADDITIONAL NOTE (1): Multimedia assets relating to this story will be available for journalists to download beginning today at www.newstream.com and at www.businesswire.com
--30--AS/na*
CONTACT: FedEx Corp., Memphis
Steve Barber, 901/434-7767
smbarber1@fedex.com
www.fedex.com
KEYWORD: TENNESSEE
INDUSTRY KEYWORD: TRANSPORTATION AIRLINES E-COMMERCE PHOTO
PHOTOWIRE
PHOTO: bb5 bb5a
SOURCE: FedEx Corp.
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