Customer Service



For online help, Write To FedEx.


Customer Service

  • Pick-up request
  • Service and price information
  • Package status and Proof of Delivery
  • General inquiries and advice

(853) 2870 3333

Customer Service Hours:
Monday through Friday from 0900 to 2000
Saturday from 0900 to 1700
Sunday: No Service


Technical Support

For enquiries or assistance on FedEx automation products and applications, you can call us at 0800895.

*Technical Support Hotline Service Hours:
Monday through Friday from 0900 to 1900 (Cantonese dialect support)
Saturday from 0900 to 1300 (Cantonese dialect support)

24 hours, 7 days a week (English & Mandarin languages support)