FedEx Priority Alert™
FedEx Priority Alert
The assurance you need when it matters most: FedEx Priority Alert™
Why should you have to worry about monitoring the progress of your high-value, time-critical or temperature-sensitive shipments to ensure they reach their destinations on time and intact? With FedEx Priority Alert, we'll do it for you. We'll assign your account to a global service analyst who provides around-the-clock support, proactive shipment monitoring, personalized notification and, when necessary, customized package recovery.
Dedicated support from us. Peace of mind for you.*
Global Connectivity. FedEx Priority Alert is available in more than 70 countries. Thanks to our extensive global distribution network, your shipments stay with us — from start to finish.
Assurance. You can ship with added confidence because FedEx Priority Alert proactively monitors and notifies you about the status of your critical shipments.
Special Service. Your FedEx Priority Alert account is assigned to a global service analyst who understands your business and operational needs. You work with your analyst to determine and coordinate notification and recovery procedures, based on your needs.
Priority Placement. Your FedEx Priority Alert shipments receive priority boarding on our aircraft and, where available, priority clearance handling to ensure maximum time for clearance issue resolution.
*A surcharge applies for this service.
Get Industry-Specific Info
Learn how FedEx Priority Alert is ideally suited to meet the unique needs of your industry.
FedEx® Shipping Service Specifics
FedEx Priority Alert is available with the following FedEx services.
| Your need | Our solution |
|---|---|
| U.S. package services | |
| Delivery first thing the next-business-day | FedEx First Overnight® Time-definite delivery by 8, 8:30, 9 or 10 a.m., depending on destination ZIP code. Available throughout all 50 states (Hawaii service is outbound only). |
| Delivery the next-business-day morning | FedEx Priority Overnight® Time-definite delivery by 10:30 a.m. to most U.S. addresses; by noon or 5:00 p.m. Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days. |
| U.S. freight services | |
| Delivery first thing the next-business-day | FedEx First Overnight® Freight Time-definite delivery by 9 or 10:30 a.m. for most primary service area ZIP codes. |
| Delivery the next-business-day morning | FedEx 1Day® Freight Time-definite delivery by 10:30 a.m. for most shipments; by noon for many others. |
| International package services | |
| When it needs to be there within 48 hours | FedEx International First® Time-definite, early-morning delivery to select postal codes in several countries in 1, 2 or 3 business days, depending on destination. |
| Fast, worldwide delivery | FedEx International Priority® Time-definite delivery typically in 1, 2 or 3 business days between the U.S. and more than 220 countries and territories. |
| Direct-distribution delivery | FedEx International Priority DirectDistribution® Clears your consolidated shipment through customs as a single entry and delivers to individual recipients in the destination country typically in 1 to 4 business days. |
| International freight services | |
| Fast, worldwide delivery | FedEx International Priority® Freight Time-definite delivery typically in 1, 2 or 3 business days to more than 130 countries and territories. |
Countries/Territories Served
To see which countries/territories you can ship FedEx Priority Alert shipments to and/or from, as well as which FedEx Express® international shipping services are available, download our list of countries/territories served.
