Printable Version Rate and Service Guide Amendments



Important information regarding changes to FedEx Express and FedEx Ground services, terms and conditions and rates since the publication of the printed version of the 2009 FedEx Express Rates Guide (Effective Jan. 5, 2009) and 2009 FedEx Ground Rates Guide (Effective Jan. 19, 2009), Canadian Edition and the electronic version of the 2009 FedEx Service Guide (Effective June 8, 2009), Canadian Edition are detailed below. Except as amended, modified or supplemented by the following, the printed version of the 2009 FedEx Express Rates Guide and FedEx Ground Rates Guide and the electronic version of the 2009 FedEx Service Guide shall remain in full force and effect.

Please use the links below to access recent amendments.



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Amendment No. 1: FedEx Express Rates Guide

Effective April 13, 2009, the FedEx Express Rates Guide (Online Version, Canadian Edition, Effective Jan. 5, 2009) is amended as follows:
REVISED:
Page 58, “Rebilling” is amended as follows:
Delete “$6” and replace with “6.50”



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Amendment No. 2: FedEx Express Rates Guide

 

Effective April 20, 2009, the FedEx Express Rates Guide (Online Version, Canadian Edition, Effective Jan. 5, 2009 and Printed Version, Canadian Edition, Effective Jan. 5, 2009) is amended as follows:

Page 2, “FedEx First Overnight” and “FedEx Priority Overnight” are amended as follows:

ORIGINAL:

FedEx First Overnight®
Next-business-day delivery by 9 a.m. to most major Canadian centres.** For shipments up to 150 lbs. (68 kg) — so your recipient can get an early start to the day.**

FedEx Priority Overnight®
Our most popular service for shipments up to 150 lbs. (68 kg) to all addresses in Canada.** For major metropolitan areas, next-business-day delivery by 10:30 a.m.**

REVISED:

FedEx First Overnight®
Choose FedEx First Overnight for next-business-day delivery to most metropolitan areas by 9 a.m. or 10 a.m.* – so your recipient can get an early start to the day. For envelopes and packages weighing up to 150 lbs. (68 kg).* Plus, it’s supported by a money-back guarantee.**

FedEx Priority Overnight®
Our most popular express service for envelopes and packages weighing up to 150 lbs (68 kg) provides next-business-day delivery to metropolitan areas by 10:30 a.m., noon, or 5 p.m.* Plus, it’s supported by a money-back guarantee.**


Page 6, “FedEx First Overnight®” is amended as follows:

ORIGINAL:

Next-business-day delivery by 9 a.m. to most major Canadian centres.* For shipments up to 150 lbs. (68 kg) – so your recipient can get an early start to the day.*

REVISED:

Choose FedEx First Overnight for next-business-day delivery to most metropolitan areas by 9 a.m. or 10 a.m.* – so your recipient can get an early start to the day. For envelopes and packages weighing up to 150 lbs. (68 kg).* Plus, it’s supported by a money-back guarantee.**

Add the following footnote:

** For details on the FedEx Money-Back Guarantee, see Service Info at fedex.ca.”


Page 12, “FedEx Priority Overnight®” is amended as follows:

ORIGINAL:

Our most popular service for shipments up to 150 lbs. (68 kg) to all addresses in Canada.* For major metropolitan areas, next-business-day delivery by 10:30 a.m..*

REVISED:

Our most popular express service for envelopes and packages weighing up to 150 lbs (68 kg) provides next-business-day delivery to metropolitan areas by 10:30 a.m., noon, or 5 p.m.* Plus, it’s supported by a money-back guarantee.**

Add the following footnote:

** For details on the FedEx Money-Back Guarantee, see Service Info at fedex.ca.”



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Amendment No. 3: FedEx Express Rates Guide

Effective September 29, 2009, the FedEx Express Rates Guide (Online Version, Canadian Edition, Effective Aug. 3, 2009) is amended as follows:

Page 2, "FedEx First Overnight" and "FedEx Priority Overnight" are amended as follows:

ORIGINAL:

FedEx First Overnight®
Choose FedEx First Overnight for next-business-day delivery to most metropolitan areas by 9 a.m. or 10 a.m.* — so your recipient can get an early start to the day. For envelopes and packages weighing up to 150 lbs. (68 kg).* Plus, it's supported by a money-back guarantee.**

FedEx Priority Overnight®
Our most popular express service for envelopes and packages weighing up to 150 lbs (68 kg) provides next-business-day delivery to metropolitan areas by 10:30 a.m., noon, or 5 p.m.* Plus, it's supported by a money-back guarantee.**

REVISED:

FedEx First Overnight®
Choose FedEx First Overnight for next-business-day delivery before 10 a.m. to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg)* — so your recipient can get an early start to the day. Plus, it is supported by a money-back guarantee.**

FedEx Priority Overnight®
Our most popular express service provides next-business-day morning delivery to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg). * Plus, it is supported by a money-back guarantee.**

Page 6, "FedEx First Overnight®" is amended as follows:

ORIGINAL:

Next-business-day delivery to most metropolitan areas by 9 a.m. or 10 a.m..* For shipments up to 150 lbs. (68 kg) — so your recipient can get an early start to the day.*

REVISED:

Choose FedEx First Overnight for next-business-day delivery before 10 a.m. to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg)* — so your recipient can get an early start to the day.

Page 12, "FedEx Priority Overnight®" is amended as follows:

ORIGINAL:

Our most popular express service for envelopes and packages weighing up to 150 lbs (68 kg) provides next-business-day delivery to metropolitan areas by 10:30 a.m., noon, or 5 p.m.*

REVISED:

Our most popular express service provides next-business-day morning delivery to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg). *



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 Amendment No. 1: FedEx Ground Rates Guide

Effective April 26, 2009, the FedEx Ground Rates Guide (Online Version, Canadian Edition, Effective Jan. 19, 2009 and Printed Version, Canadian Edition, Effective Jan. 19, 2009) is amended as follows:

ORIGINAL:

Page 47, “Disbursement Fee – Duties and Taxes”:

Delete the following paragraph:

Disbursement Fee — Duties and Taxes*
U.S. to Canada (CAD$)
Greater of $10 or 2.5% of duty charges
Canada to U.S. (U.S.$)
Greater of $5 or 2% of duty charges

REVISED:

Add the following paragraphs:

Disbursement Fee (U.S. to Canada) — Duties and/or Taxes*
U.S. to Canada (CAD$)
Greater of $10 or 2% of duty charges
If no duty assessed but taxes are assessed, then minimum $10 fee is charged.

Disbursement Fee (Canada to US) – Duty*
Canada to U.S. (U.S.$)
Greater of $5 or 2% of duty charges
If no duty assessed then no minimum fee is charged.


REVISED:

Page 47, “Fax Fee”:

Add the following after “Fax Fee”:
U.S. to Canada



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Amendment No. 2: FedEx Ground Rates Guide

 

Effective May 30, 2009, the FedEx Ground Rates Guide (Online Version, Canadian Edition, Effective Jan. 19, 2009 and Printed Version, Canadian Edition, Effective Jan. 19, 2009) is amended as follows:

ORIGINAL:

Page 47, “Disbursement Fee – Duties and Taxes*”:

Add the following to the footnote after “Additional processing fees may be charged depending on the country of clearance.”:

The disbursement fee may be identified as an “Advancement fee” on the FedEx Ground invoice.



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Amendment No. 1: FedEx Express Service Guide

 

Effective August 3, 2009, the FedEx Service Guide (Canadian Version, June 8, 2009) is amended as follows:

Page 4, “FedEx® Services at a Glance” is amended by adding the following after “FedEx® International Priority Freight”:

“FedEx® International Economy Freight Delivery typically in 5 business days for palletized freight.*”

Page 12, “FedEx International First®” is amended as follows:

Delete “6 European countries” from lines 6 and 7 and replace with “8 European countries”.


Page 15, “FedEx Express® Freight Services” is amended by adding the following paragraph after “FedEx® International Priority Freight”:

“FedEx® International Economy Freight
When you have more time, choose FedEx International Economy Freight service for cost-effective delivery of palletized freight weighing more than 150 lbs. (68 kg) and up to 2,200 lbs. (997 kg) per piece. Delivery in typically 2 to 5 business days to the U.S. or other international locations.**”


Page 25, “Broker Selection” is amended by adding the following after “FedEx® International Priority Freight”:

“FedEx® International Economy Freight”.


Page 51, “Dangerous Goods”, paragraph (i) is amended by adding the following after “FedEx® International Priority Freight”:

“FedEx® International Economy Freight”.


Page 53, “Limitation of Liability”, paragraph 2(g) is amended by adding the following after “FedEx® International Priority Freight”:

“or FedEx® International Economy Freight”.

Page 57, “FedEx Money-Back Guarantee*”, paragraph (a) is amended by adding the following after “FedEx® International Economy”:

“FedEx® International Economy Freight”.


Page 67, “Saturday Service”, paragraph (g) is amended by adding the following after “FedEx® International Priority Freight”:

“and FedEx® International Economy Freight”.



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Amendment No. 2: FedEx Express Service Guide

 

Effective August 3, 2009, the FedEx Express Service Guide (Canadian Version, June 8, 2009) is amended as follows:

Page 19, “FedEx Express® Packaging Options*” is amended as follows:

Delete “For documents up to 0.5 lb (227 g)” and replace with “For documents up to 1.0 lb (0.5 kg)”.

Delete “For legal size documents up to 0.5 lb. (227 g)” and replace with “For legal size documents up to 1.0 lb (0.5 kg)”.



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Amendment No. 3: FedEx Express Service Guide

Effective September 28, 2009, the FedEx Express Service Guide (Canadian Version, June 8, 2009) is amended as follows:

Page 4, "FedEx® Services at a Glance" is amended as follows:

ORIGINAL :

FedEx First Overnight®
 Next-business-day delivery by 9 a.m. or 10 a.m.*
 
FedEx Priority Overnight®
   Next-business-day delivery by 10:30 a.m., noon or 5 p.m.*


REVISED :

FedEx First Overnight®
 Next-business-day delivery by 10 a.m.*.
 
FedEx Priority Overnight®
   Next-business-day morning delivery.*


Page 11, "FedEx First Overnight®" and "FedEx Priority Overnight®" are amended as follows:

ORIGINAL :

FedEx First Overnight®
Choose FedEx First Overnight for next-business-day delivery to most metropolitan areas by 9 a.m. or 10 a.m.* - so your recipient can get an early start to the day. For envelopes and packages weighing up to 150 lbs. (68 kg).* Plus, it's supported by a money-back guarantee.**

FedEx Priority Overnight®
Our most popular express service for envelopes and packages weighing up to 150 lbs (68 kg) provides next-business-day delivery to metropolitan areas by 10:30 a.m., noon, or 5 p.m.* Plus, it's supported by a money-back guarantee.**

REVISED :

FedEx First Overnight®
Choose FedEx First Overnight for next-business-day delivery before 10 a.m. to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg)* - so your recipient can get an early start to the day. Plus, it is supported by a money-back guarantee.**

FedEx Priority Overnight®
Our most popular express service provides next-business-day morning delivery to most metropolitan areas for envelopes and packages weighing up to 150 lbs. (68 kg). * Plus, it is supported by a money-back guarantee.**


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Amendment No. 1: FedEx Ground Service Guide

 

Effective August 15, 2009, the FedEx Ground Service Guide (Canadian Version, June 8, 2009) is amended as follows:

Page 75, “Collect on Delivery (C.O.D.) Service”, paragraph number 2 is amended as follows:

Delete “$1,000” from the second last line of the paragraph and replace it with “$750”.


Page 81, “Packaging and Marking”, paragraph number 4 is amended as follows:

The following is added prior to the last sentence in paragraph number 4:

“To ship liquids you must follow these guidelines:

  • Avoid containers sealed with friction-top closures
  • Choose screw caps, clips, or containers that have been soldered close
  • Note, a manufacturer’s tamper-evident seal over the bottle opening is recommended
  • Select internal packaging that will contain any leakage that may occur during transit
  • Get verification in writing from your cap and bottle supplier that the application torque and heat seal are compatible with your product.
  • Paint shipped in metal cans must have paint clips or retaining ring around the lid.”


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