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Service Guides

Get detailed information about FedEx shipping solutions, including terms, conditions and rates.

Service Guides & Amendments

Rate Guides & Amendments*

Remote Surcharge Information

Out-of-Delivery-Area Surcharge/
Out-of-Pickup-Area Surcharges

An out-of-delivery area (ODA) or out-of-pickup area (OPA) surcharge will apply to FedEx Express intra-Canada and international shipments delivered to remote locations.   


FedEx Ground Remote
Rural Surcharges (PDFs)

A Remote Rural Surcharge will apply to FedEx Ground packages delivered to rural locations. A list of postal codes where this surcharge applies is available here:


Other Services

Learn to Ship

Learn about useful tools that make shipping as easy as 1, 2, 3.


Get Rates & Transit Times

Compare rates and transit times for FedEx services and choose the one that’s right for you.


Customer Support

Get the answers, information and resources that you need.


* FedEx Authorized Ship Centre® locations can also process FedEx packages. Rates for processing packages will reflect each store's own pricing policy.